Secor Volvo Cars
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,384 reviews
Finished work was great. My concern was time it took a month waiting for part. Had I known that I could have continued to drive it until part were in and not incur $1100 ren My concern was time it took a month waiting for part. Had I known that I could have continued to drive it until part were in and not incur $1100 rental bill. More
Pleased with the overall experience with Secor Volvo. Staff is professional with good communication facility is clean and well kept work performed in a timely manner and as quote. Highly recommend. Staff is professional with good communication facility is clean and well kept work performed in a timely manner and as quote. Highly recommend. More
Julie was fantastic! I was supposed to get a loaner vehicle but I couldn’t find my insurance card. I waited for my car to be serviced and it only took 45 minutes! I was supposed to get a loaner vehicle but I couldn’t find my insurance card. I waited for my car to be serviced and it only took 45 minutes! More
Excellent service, very professional. Excellent check in and easy setting g up an appointment. Clean Excellent check in and easy setting g up an appointment. Clean More
I had some minor repair work done on my car. Mike was the technician that I dealt with and he was so helpful. I appreciate the time and effort he took to make sure the work was done to my satis Mike was the technician that I dealt with and he was so helpful. I appreciate the time and effort he took to make sure the work was done to my satisfaction. Thank you, Mike C. More
I received a rental, was kept informed about the status of my Volvo and the keys were brought directly to me at completion. of my Volvo and the keys were brought directly to me at completion. More
Steve was timely, efficient and provided sound recommendations about the car we purchased. He made the process seamless. recommendations about the car we purchased. He made the process seamless. More
It took 6 months (Mar. -Sept. 2024) for the part to arrive and service to be performed on the tailgate (that was manually operational only) on my XC60. And, I was not being -Sept. 2024) for the part to arrive and service to be performed on the tailgate (that was manually operational only) on my XC60. And, I was not being kept up to date on the progress or success of obtaining the part either until I went to Secor service and complained. This is bad customer service and entirely too long to wait for any reason!! The tailgate does appear to be working now, at last. Since the work was only recently done, I cannot rate the quality of the work as yet. More
Everyone we interfaced woth was excellent. No pressure. Knowlegible. Just easy pleassnt people to talk to, listen to and follow. Alot of experience. All very helpful. No pressure. Knowlegible. Just easy pleassnt people to talk to, listen to and follow. Alot of experience. All very helpful. More