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Secor Volvo Cars

New London, CT

4.8
1,369 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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575 Broad Street

New London, CT

06320

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Showing 1,369 reviews

October 23, 2021

Good service extended by friendly and knowledgeable staff. It is always a pleasure to bring our cars In for servicing. More

by Bill1936
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pasternak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Secor Volvo Cars responded

Thank you for sharing the experience of your service visit! We always appreciate the business and we hope to serve you well in the future too! ~The Secor Team

October 23, 2021

Efficient service department with friendly and courteous staff. Car was cleaned and available within very reasonable time. Also sales associate was helpful in providing instructions on vehicle’s software u More

by jasper
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Secor Volvo Cars responded

Thank you for the great review of our Sales and Service Departments! We are glad to hear that we have a great team in place and hope to serve you well in the future too. ~The Secor Team

October 22, 2021

Secor service is responsive , listens & kept me in the loop during my recent service. Thank you More

by GAYGALLAGHERHERGLP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Secor Volvo Cars responded

Thank you for the great review of Secor Volvo's Service Department! ~The Secor Team

October 20, 2021

Service Manager Julie was great! Love having a certified Saab technician work on my car! More

by mdgabriele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Secor Volvo Cars responded

Thank you for the great review! ~The Secor Team

October 20, 2021

I have been buying my cars and having them serviced for 30 years at this dealership. Honest, excellent customer service always. More

by SARNISWAIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Secor Volvo Cars responded

Thank you for sharing your story about the 30 years of excellence at Secor! We are always proud when we hear from our loyal customers, especially when it is showing our continued efforts for improvement has not fallen short. Thank you again! Regards,

October 18, 2021

Comfortable service waiting room. On time service appointment. Service was completed as per the service plan. More

by JFBFOLLAND
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Secor Volvo Cars responded

Thank you for the great feedback on your service appointment! We hope to see you again! ~The Secor Team

October 13, 2021

I purchased my 2017 Mitsubishi Outlander new from Secorand now have over 225000 miles on it. Julie and Randy in service continue to keep my car on the road in tremendous condition. More

by K P McCabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy, technician
October 12, 2021

Very knowledgeable great experience we would recommend your dealership. Diane did a great job closing the deal and explaining the vehicle More

by RICHCOZZ
Price
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2021

Very knowledgeable and helpful. Straightforward! Responsive to all questions. Fair pricing. Aim to please clients. More

by REED.FENDLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2021

Infrequent problem with hatch hydraulic pumps. Completely fixed and camera module replaced. Totally Satisfied. Thank You for your kind attention. More

by colin k rice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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