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Secor Volvo Cars

New London, CT

4.8
1,369 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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575 Broad Street

New London, CT

06320

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Showing 1,369 reviews

November 11, 2021

We were very pleased with the service at Secor. The sale was very fair and easy. Best relationship with a car dealership so far. More

by yankeecat51
Customer Service
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Secor Volvo Cars responded

We are very proud to hear that our team exceeded your expectations. Thank you for taking the time to review your experience with us! ~The Secor Team

November 11, 2021

Steve knows the ins and outs of the Volvo cars the way any salesperson should. After driving two different Audi's it was time to get in the Volvo and drive an XC-90. For the test drive Steve gave a previe More

by Jarrad Horsley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Secor Volvo Cars responded

Thank you, Jarrad! We will commemorate Steve for his professionalism in this regard. Thank you for your business and we hope to become the dealer of choice of your friends and family too. ~The Secor Team

November 11, 2021

Great service was processed quickly and work completed well and on time The service person Julie is excellent and very efficient Thanks More

by HAPFALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Secor Volvo Cars responded

Thank you for the great review! ~The Secor Team

November 06, 2021

Very pleased with our sales professional Stephen Plona my wife love's the new XC90! More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Secor Volvo Cars responded

Thank you, Jim! it was our pleasure to deliver you and your wife a great experience with Steven Plona and the Purchase of your New Volvo XC90. Don't forget to take advantage of the first 3 10,000 Service Intervals being complimentary on New Volvo Purchases. We hope to provide you a great experience in our Service Department too. ~The Secor Team

November 05, 2021

From the beginning of my search for the vehicle I was looking for to the final sale everyone was completely personal with me. I forget her name but the young girl who was trying to schedule me a sales ap More

by DMORRA
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayleigh Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Weiss
Nov 08, 2021 -

Secor Volvo Cars responded

Thank you so much for sharing the story of your experience with us! We greatly appreciate the feedback and knowing that we are building a great team at Secor Volvo Cars. Please let us know if we c can be of service to you in the future too. Thank you again! ~The Secor Team

November 04, 2021

Flexible and fast they are very courteous and the facility was clean. Appreciate them accommodating my schedule. More

by brionbonk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Secor Volvo Cars responded

Thank you for the great feedback! We appreciate you taking the time to share the story of your visit. ~The Secor Team

November 02, 2021

Everyone was extremely helpful and accommodating with their time & knowledge. Would recommend this dealership to my friends. More

by GINNYANDWHITEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Secor Volvo Cars responded

Thank you! We greatly appreciate the feedback and recommendations. We hope to be of service to you in the future as well. ~The Secor Team

October 31, 2021

Attentive and efficient.In and out in record time.Thought it would be 3 hrs but done in just over 1.Yeah! More

by AFSCRANTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Secor Volvo Cars responded

Thank you for sharing the story of your Service visit with us! Please let Eric Weiss, the Service Director, know what we could do to make it a 5-Star Experience next time you are in. We greatly appreciate the opportunity for the feedback to help us constantly improve. ~The Secor Team

October 31, 2021

Always a pleasure to work with and you are certain that it is fixed right They are loaded with information and continually keep you updated More

by SDUCEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Secor Volvo Cars responded

Thank you for the great review! ~The Secor Team

October 28, 2021

Was greeted by an female employee, she was very helpful. Gentleman behind the desk was very professional. He, I believe was the one that took my appointment and ordered the new airbag. All went well. Thank More

by Bobbi Soxs
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana in sales certainly knows her product.
Oct 29, 2021 -

Secor Volvo Cars responded

Thank you for the 5 Star Review! ~The Secor Team

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