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Secor Volvo Cars
New London, CT
1,369 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,369 reviews
March 30, 2022
Quick efficient service, best around this area, service man finished car ahead of schedule, no questions asked, very happy comfortable clean waiting area. man finished car ahead of schedule, no questions asked, very happy comfortable clean waiting area. More
by Fred
Verified Customer
March 29, 2022
Sales staff and service staff are Very courteous and knowledgeable. I would highly recommend Secor to anyone looking to purchase a new automobile. knowledgeable. I would highly recommend Secor to anyone looking to purchase a new automobile. More
by Debemontana
March 22, 2022
Great customer service, willing to go the extra mile. I love when I get my car clean and shined with the service I love when I get my car clean and shined with the service More
by steaug
March 22, 2022
Although it took 2 years to get the recall part, once there service was great. there service was great. More
by TINACZIMM
March 20, 2022
Great customer service will be back for more service at this location. I was provided with great experience this location. I was provided with great experience More
by Bob
March 08, 2022
We purchased a S60 Volvo AWD from Secor Volvo last week. The sales Associate Steve Plona was very knowledgeable of the Volvo and helped us with all aspects of how it works. We then spoke with Sean Trafford The sales Associate Steve Plona was very knowledgeable of the Volvo and helped us with all aspects of how it works. We then spoke with Sean Trafford and Steve Matters, in the business department, who guided us through the best way to purchase our new car insure it and finally to register the car. We would like to thank Steve Plona, Steve Matters and Sean Trafford for a very smooth buying experience. Thank you Edna and Orlando More
by ogengo
Employees Worked With
March 03, 2022
misdiagnosed,never looked at what the customer complained of,,threw parts at it $5.500.00 later,,and after it all,,never acknowledged their error…,it was by far the worst experience from a DEALER I’ve ever of,,threw parts at it $5.500.00 later,,and after it all,,never acknowledged their error…,it was by far the worst experience from a DEALER I’ve ever had,,and to top it all,, parts geeks on-line has it as their most commonly sold part for that model and year,,I got hosed for $3600.00,,and the service manager knows it …. More
by dmacleod8158
