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Secor Volvo Cars
New London, CT
1,367 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,367 reviews
September 25, 2024
Steve was timely, efficient and provided sound recommendations about the car we purchased. He made the process seamless. recommendations about the car we purchased. He made the process seamless. More
by jnmas47
Verified Customer
September 22, 2024
It took 6 months (Mar. -Sept. 2024) for the part to arrive and service to be performed on the tailgate (that was manually operational only) on my XC60. And, I was not being -Sept. 2024) for the part to arrive and service to be performed on the tailgate (that was manually operational only) on my XC60. And, I was not being kept up to date on the progress or success of obtaining the part either until I went to Secor service and complained. This is bad customer service and entirely too long to wait for any reason!! The tailgate does appear to be working now, at last. Since the work was only recently done, I cannot rate the quality of the work as yet. More
by griffinvet1
Employees Worked With
September 22, 2024
Everyone we interfaced woth was excellent. No pressure. Knowlegible. Just easy pleassnt people to talk to, listen to and follow. Alot of experience. All very helpful. No pressure. Knowlegible. Just easy pleassnt people to talk to, listen to and follow. Alot of experience. All very helpful. More
by wcf4960
September 21, 2024
Good service. Keith was rude about a coupon but was still able to use it. Keith was rude about a coupon but was still able to use it. More
by kem2011
Employees Worked With
September 20, 2024
Great service, loaner was convenient and easy to do paperwork. Work was done as promised and issue was resolved. paperwork. Work was done as promised and issue was resolved. More
by dennistonanthony01
Employees Worked With
September 20, 2024
Julie explained all features of the service fully. When an additional item came up during the service, she contacted me and explained the nature of the issue fully. Overall, the service center provide When an additional item came up during the service, she contacted me and explained the nature of the issue fully. Overall, the service center provided prompt, reliable, complete service. More
by BARRY.SHECKLEY
Employees Worked With
September 19, 2024
It was perfect, my vehicle was repaired completely. I feel satisfied with the service that I received I feel satisfied with the service that I received More
by sammalmonte
September 15, 2024
Beautiful relaxing waiting space with several periodicals to choose from- even my children were happy. Quick service got us back on the road safe and sound. to choose from- even my children were happy. Quick service got us back on the road safe and sound. More
by marybeth.reagan
