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Secor Volvo Cars
New London, CT
1,369 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,369 reviews
Verified Customer
April 11, 2022
Secor Volvo in New London are awesome. The staff are incredibly helpful and customer focused. We really appreciate all of their help The staff are incredibly helpful and customer focused. We really appreciate all of their help More
by ALASTAIRHUNT
April 08, 2022
The service department squeezed my son in at the last minute when he was able to scoot back to CT from college. minute when he was able to scoot back to CT from college. More
by Tonilynn
Employees Worked With
April 07, 2022
I brought my car for a minor fender bender to Secor rather then my original dealership thinking it would be no different experience. It couldn't be further from the truth. Not only did I have to bring rather then my original dealership thinking it would be no different experience. It couldn't be further from the truth. Not only did I have to bring my car back 3 times for original bodywork. My car was sitting in your shop for around or over 5 months total all for work that were either improperly done such as having to repaint my hood because it was such a bad paint job to now the 3rd time to repair a new part that was put in incorrectly so I have yet to pick my car up having just received the call this morning letting me know once again that "my car is ready" for the 3rd time and again over 5 months without my car. My $500 deductible should have at minimum been picked up by Secor for the months of headaches and without my car. I will NEVER return to Secor unless when I pick my car up this time something else is not done correctly the first time. I've owned countless cars over past 37 years and can honestly say I've never had such an embarrassingly poor experience. This same car I brought in for that minor fender bender compared to 2 previous frontal collisions with 2 separate deer on highway. First one was over $19K in damages and 2nd deer caused over %9K in damages. In both cases my original dralers bodyshop had my car like new (the first accident (deer) with my car that was less then 24 hrs old when it happened and again my cars $19K in damages was repaired like new and returned to me in less then 1 month. There is absolutely no excuse besides being told the first 4 months my car sat in shop was due to parts. Yet in those 4 months had no excuse for the xxxx poor paint job that had to be redone for 2nd time in shop for over 1 additional month then again a 3rd time to fix a poorly installed air suspension pump they installed More
by Tbezilla
Employees Worked With
John
April 06, 2022
Very organized and totally professional. Great touch washing and vacuuming the car. Will be back. Great touch washing and vacuuming the car. Will be back. More
by GALE.FISHBONE
Employees Worked With
April 04, 2022
All staff are knowledgeable, courteous, and do what they promise. I have high regards for the excellent service provided by Secor on my Lotus. promise. I have high regards for the excellent service provided by Secor on my Lotus. More
by Paul
March 31, 2022
Prompt and good service . .car was clean an care was taken. Drop off was easy and convenient .car was clean an care was taken. Drop off was easy and convenient More
by Lhunter
March 31, 2022
I had a recall done on my Volvo. Everybody was very nice. Everybody seemed passionate about Volvo and what they did at the dealership. Service was quick and my car has no issues afte Everybody was very nice. Everybody seemed passionate about Volvo and what they did at the dealership. Service was quick and my car has no issues after service More
by BP3
