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Secor Volvo Cars

New London, CT

4.8
1,368 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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575 Broad Street

New London, CT

06320

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Showing 1,368 reviews

July 27, 2022

Once again, prompt and efficient service maintaining our Volvo XC-60...even taking care of the rattle I was concerned about !...Thanks ! More

by SJDANNA
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2022

THE SERVICE DEPARTMENT WAS PARTICULARLY ACCOMMODATING TO OUR SITUATION. ALTHOUGH OUR SERVICE APPOINTMENT WAS STILL A WEEK AND A HALF IN THE FUTURE, ERIC ALLOWED US TO BRING OUR VOLVO IN EARLY ON THE OFT CH More

by tao1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

tao1 responded

OK

July 20, 2022

Connor is extremely knowledgeable about the product, answered all of my questions and provided outstanding, professional service. More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Beverly 10 stars.
Jul 20, 2022 -

Bob responded

WELL DESERVED, EXCELLENT REVIEW!

July 18, 2022

Everyone I dealt with was very nice and helpful. My car came back fully repaired, and looking splendid - inside and out. More

by Critterbo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pasternak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Phillips
Jul 26, 2022 -

Secor Volvo Cars responded

Thank you for taking the time to review our Certified Subaru Auto Body Shop! We greatly appreciate the feedback. ~The Secor Team

July 12, 2022

Trustworthy, knowledgeable and gave me a great deal on trade-highly recommend! Great CT dealership. Go see Diane More

by A_GINTOFF
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Secor Volvo Cars responded

Thank you for the great review! Diane is a pleasure to have on the team and a true asset to Secor Volvo Cars. We are proud to have her on our team. ~The Secor Volvo Team

July 08, 2022

Was not pleased that response to my low oil problem was that car needed a longer dipstick and that I would have to pay for it. Seems to me that is a design flaw and should be corrected at Volvos expense. More

by ajwester19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Secor Volvo Cars responded

Sorry to learn of your concerns. Unfortunately due to your vehicles age and mileage (2013 with 115929 miles) it is well beyond any assistance we can get from the manufacturer .As vehicles get older some additional oil consumption is a normal occurrence. Please feel to contact me with any additional questions. Thank you. Eric Weiss Parts and Service Director Secor Volvo Cars 860-442-3232 x103

July 08, 2022

They were very attentive to my needs, and fixed my car in one day. Originally, they had said it may take a few days. I will definitely bring my Volvo back to Secor. More

by Mitchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2022

Always responsive to our concerns and needs. Timely and professional service. Friendly and straightforward staff. Secor is truly an excellent dealership. More

by POPKIN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pasternak
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2022

Sales representative was outstandings And bent over backwards to provide us the kind of service he has always provided. More

by GAF6522
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2022

I have always had a great service experience with Keith and the staff at Secor. They are very professional and I have the utmost confidence in their work. More

by JIM@MALLOVEJEWELERS.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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