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Secor Volvo Cars
New London, CT
1,368 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,368 reviews
August 22, 2022
I have always gotten excellent service from Secor , great service department! I would highly recommend them! service department! I would highly recommend them! More
by jdlarned
Verified Customer
August 10, 2022
I was very much pleased with the convenient on-line scheduling of service, and frequent reminders as the appointment date approached. Once there, the prompt courteous service, precise cost quote and th scheduling of service, and frequent reminders as the appointment date approached. Once there, the prompt courteous service, precise cost quote and then rapid completion of the repairs were very much appreciated. Finally, it was a pleasant surprise to have a personal follow up call, inquiring about my satisfactions with the service rendered. All-in-all it was a very positive experience. More
by M.Mckee
August 07, 2022
Steve has helped us get a few cars and we love his attentiveness and knowledge. He goes above and beyond. We choose to get our cars here instead of Florida because we love Secor Volvo. attentiveness and knowledge. He goes above and beyond. We choose to get our cars here instead of Florida because we love Secor Volvo. More
by JHK6
August 07, 2022
Was slightly disappointed that the admonitory didn’t have all the necessary paperwork ready the day I was to pick up my vehicle. I was otherwise pleased with my experience. all the necessary paperwork ready the day I was to pick up my vehicle. I was otherwise pleased with my experience. More
by ERIC_L_ST_JOHN
August 05, 2022
Would like to have had more discussion regarding the recall in an existing issue I had that I thought was related to the vehicle. The recall involved in replacement of an airbag alarm module and I had a recall in an existing issue I had that I thought was related to the vehicle. The recall involved in replacement of an airbag alarm module and I had an alert message indicating a problem with airbags and would’ve thought the tuitions were related that was not discussed More
by bcso461
Employees Worked With
Was never introduced to anyone
August 05, 2022
Great people. Very clean and easy to get to. This is the third car we have serviced at the dealership. Very clean and easy to get to. This is the third car we have serviced at the dealership. More
by SHANEFOBRIEN
August 04, 2022
Having our Volvos serviced at Secor is always a 'frictionless' experience. Communications are on point. The back of the house (the mechanics) have their 'stuff' together. We always feel that our ca 'frictionless' experience. Communications are on point. The back of the house (the mechanics) have their 'stuff' together. We always feel that our cars are worry free for the next X-thousands of miles. More
by hilltopper120
Employees Worked With
August 04, 2022
We have been going to Secor for 30+ years. It is a 70 mile drive each way, and we pass at least three other Volvo dealers on the way. We trust and appreciate all the people we interact with h It is a 70 mile drive each way, and we pass at least three other Volvo dealers on the way. We trust and appreciate all the people we interact with here from the Owner on down through the Sales, Finance and Service staffs. Every car dealer says they have their customers interest at heart. Deeds not words count. We have had many instances in which their integrity and knowledge have been demonstrated. More
by Ulysses4
August 04, 2022
They try their best to accommodate us. Even if we just drive in the service bay without an appointment Even if we just drive in the service bay without an appointment More
by TROPYBRIONES
July 29, 2022
Great experience! our purchase at Secor Volvo was hassle free with Connor. Great customer service and great price! Highly recommend. our purchase at Secor Volvo was hassle free with Connor. Great customer service and great price! Highly recommend. More
by kevin trahan
