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Secor Volvo Cars

New London, CT

4.8
1,368 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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575 Broad Street

New London, CT

06320

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Showing 1,368 reviews

November 20, 2022

Excellent sales experience. Excellent and efficient business office. I would recommend this dealership without reservation. More

by j.scheiber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Secor Volvo Cars responded

Thank you for this kind five-star review! - Secor Volvo Cars

November 17, 2022

Service department found an issue regarding a clogged drain hose which unbeknownst to us began to leak into the cabin of our vehicle. Thankfully they were able to treat and fix this problem before it bec More

by JILLINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Secor Volvo Cars responded

We're so happy our team was able to catch this issue for you! Thanks for trusting Secor Volvo Cars with your service needs. We appreciate your support and look forward to your next visit!

November 16, 2022

Very pleased. Very accommodating. They took care of an unscheduled significant maintenance problem that prevented us from using the car late on a Friday afternoon. More

by Rick.a.Goldstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Secor Volvo Cars responded

We are happy we could take care of this issue for you, Rick! Thank you for being a Secor Volvo Cars customer!

November 15, 2022

Steve is a great salesman explained the how to with the different options on the vehicle. He took all the time that was needed on our part. The finance department also Steve was great going over the all th More

by BDBEAU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Secor Volvo Cars responded

Thank you for sharing your review! We're so happy that Steve provided you with a 5-star appointment! We appreciate your business over the last 20 years! We look forward to seeing you next time at Secor Volvo Cars!

November 13, 2022

The service director, Eric Weiss, has been superb in helping us deal with several CPO issues. Secor Volvo Cars should be proud to have him in this position as he is knowledgeable and very helpful. Wit More

by dgfitton6
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

dgfitton6 responded

Again, Eric is a star performer

Nov 15, 2022 -

Secor Volvo Cars responded

Thank you for sharing this feedback with us! We're certainly lucky to have Eric on our team and we'll be sure to let him know how much you appreciate his dedicated service. Please don't hesitate to reach out if we can be of assistance again in the future! - The Secor Volvo Cars Team

November 12, 2022

I’ve been coming to Secor for 30 years. The entire dealership is second to none! Sales, parts and service is all excellent! More

by michelle.bravi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pasternak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Plona
Nov 15, 2022 -

Secor Volvo Cars responded

We couldn't be happier to have you in the Secor Volvo Cars family, Michelle! Thank you for taking the time to leave us your kind five-star review! We'll see you next time!

November 07, 2022

Courteous, on time & a beautiful clean car at pickup, what more can you ask for!! More

by GAYGALLAGHERHERGLP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2022

Excellent communication and would recommend this service center to others. Easy drop off and pickup. More

by JSPROUL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

Easy check in. Easy check out. No question or issues with service plan purchases at another dealer. More

by phillipgwalters
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

Everyone was amazing and helped throughout process from sales to manager! Was a great experience More

by Mc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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