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Secor Volvo Cars
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Staff was great! Zach and Julie even helped me transfer my groceries from one car to the next! Best service I’ve had there!! Zach and Julie even helped me transfer my groceries from one car to the next! Best service I’ve had there!! More
Quick, easy, and pleasant! This was my first service experience with Secor, and I hope to receive the same level of service going forward. Thank you! This was my first service experience with Secor, and I hope to receive the same level of service going forward. Thank you! More
My service visit was excellent with both the service provided on my arrival and the service completed on my vehicle. I also was able to talk with Stve Plona while waiting for my car to be serviced and w provided on my arrival and the service completed on my vehicle. I also was able to talk with Stve Plona while waiting for my car to be serviced and was very pleased that my brakes were okay and they added air to my tires without a charge. Thank you so much! More
Secor Lotus (Bear and Kayleigh) was amazing! !! They handled all the details of my purchase of a Lotus Emira - which I did all remotely. Both of them were extremely knowledgeable and put up wit !! They handled all the details of my purchase of a Lotus Emira - which I did all remotely. Both of them were extremely knowledgeable and put up with all my questions. They also handled the documentation and other monetary questions without me needing to come into the dealer. I am so happy with all their support - I highly recommend the Secor team. More
Good and reliable service as always. Thank you Keith&staff. Got my new tires just in time! Thank you Keith&staff. Got my new tires just in time! More
The salespeople were knowledgeable and the dealership had a V90 Cross Country that we could test drive, which other dealers in Connecticut did not have. a V90 Cross Country that we could test drive, which other dealers in Connecticut did not have. More
I have a 2002 Ford Thunderbird and the front number was ripped off by a passing car. I brought it to SECOR Collision Center in New London and they had to find parts for my 22 year old car. It took almost a ripped off by a passing car. I brought it to SECOR Collision Center in New London and they had to find parts for my 22 year old car. It took almost a month to secure all the parts they needed but they did a spectacular job putting my baby back together and I couldn’t be happier. I am completely satisfied with the work they did and I wouldn’t hesitate to use them in the future. Thank you SECOR! More
Great dealership- everyone was very friendly. They offered lots of advice and were very helpful and knowledgeable in my car buying process. I will be returning to Secor Volvo again! They offered lots of advice and were very helpful and knowledgeable in my car buying process. I will be returning to Secor Volvo again! More
Customer service is definitely lacking at this dealership. When an appointment is made most if not all customers expect their vehicle services to be performed in an adequate amount of time especia dealership. When an appointment is made most if not all customers expect their vehicle services to be performed in an adequate amount of time especially for an oil change. Over three hours later and a call to the dealer I learned that the car was still not ready and needed an additional 15-20 minutes. This is not the first time I have experience this. Car was not vacuumed or washed which was conducted with previous visits. Consistency is key with customer service and this dealership really lacks this. I think Volvo needs to take a look into the operations of this dealership. I would never purchase a new Volvo form this place. More