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Secor Volvo Cars

New London, CT

4.8
1,368 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
Contact Dealership

575 Broad Street

New London, CT

06320

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Showing 1,368 reviews

February 21, 2023

Very helpful service department especially Keith. Always friendly and helpful. Pleasure to deal with him. More

by Aimeetooker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Secor Volvo Cars responded

Keith and the team are glad you had an easy experience! Thank you for trusting Secor Volvo Cars with your car!

February 20, 2023

Julie, in the service department, is timely and a clear communicator. She was extremely helpful from start to finish! More

by Kristy
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Secor Volvo Cars responded

Thanks for the great review, Kristy - we'll be sure to pass it along to Julie! We appreciate you visiting us here at Secor Volvo Cars and hope we have the opportunity to serve you again in the future!

January 29, 2023

We had a great experience buying our new XC60 Recharge from Secor. Connor was the perfect salesman for us. Answered all of our questions with no pressure to buy. Sean (sales manager) was also a great r More

by thomas.meade
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Beverly
Jan 30, 2023 -

Secor Volvo Cars responded

Thank you for sharing your review, Thomas! We're so happy that Sean and Connor helped find you a new Volvo XC60 Recharge! We appreciate your business and look forward to seeing you at your first service appointment! -Secor Volvo Cars

January 28, 2023

We had an amazing experience with Steve from start to finish. We loved working with him and love our car! More

by Kristin W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayleigh Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Secor Volvo Cars responded

Thank you for the kind review, Kristin! Steve & the team are thrilled to hear you're loving your vehicle and hope you won't hesitate to reach out if we can be of service again in the future! - Secor Volvo Cars

January 26, 2023

Very professional and trustworthy people who go out of their way to provide excellent customer care! More

by Salvatore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Secor Volvo Cars responded

This review means so much to us, Salvatore! Thank you for being a loyal Secor Volvo Cars customer!

January 26, 2023

Anthony and Volvo were incredible. I knew buying a Volvo was the best option. Anthony was super kind and helpful. He answered all my questions and helped me in a timely manner and went More

by cassie.harris40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Secor Volvo Cars responded

Thank you for the wonderful feedback, Cassie! We're happy to hear Anthony provided you with exceptional service throughout the purchasing process and we'll be sure to pass along these kind comments to him. Thanks again for trusting Secor Volvo Cars with your business. We look forward to assisting your mom with her XC60 in the future!

January 18, 2023

Secor Volvo exceeded my expectations! !! Julie was extremely knowledgeable and professional, as was all of the staff who I encountered. Would 100% use their service department in the futur More

by AnthonyG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Secor , Connor Beverly
Jan 18, 2023 -

Secor Volvo Cars responded

Thank you for your review, Anthony! We're so happy that Julie provided you with an excellent service experience! We appreciate you as a customer and hope you share your experience with friends and family! -Secor Volvo Cars

January 12, 2023

Service was quick and check in was very easy and efficient. Waiting area was comfortable also More

by Oldschool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Secor Volvo Cars responded

Thank you for the wonderful feedback about your recent visit here at Secor Volvo Cars! We hope to see you again in the future. Take care!

January 11, 2023

I brought my vehicle into the body shop on short notice. John and Laura were very helpful and took care of my issue very quickly. More

by zachary.williamson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pasternak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Phillips
Jan 12, 2023 -

Secor Volvo Cars responded

Thank you for trusting the Secor Volvo Cars team with your vehicle, Zachary! We're happy to hear John & Laura took great care of you and we hope you won't hesitate to reach out if we can be of service again in the future!

January 11, 2023

Recently purchased a Certified Volvo V90R from Secor Volvo,a car I have wanted for a while. Though I was hesitant to turn in my beloved and trusty XC70, the staff at Secor Volvo made the process seemles More

by Connorjwilliam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Beverly
Jan 12, 2023 -

Secor Volvo Cars responded

Thank you for the fantastic feedback, Connor! We appreciate you trusting the Secor Volvo Cars team with your automotive needs and are so glad Sean & Steve had the opportunity to assist you with the purchase of your V90. Take care and we'll see you next time!

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