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Secor Volvo Cars

New London, CT

4.8
1,368 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
Contact Dealership

575 Broad Street

New London, CT

06320

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Showing 1,368 reviews

May 09, 2023

Secor is prompt, courteous and most professional. I would recommend their parts and service department. More

by pfamslepo
Recommend Dealer
Yes
Employees Worked With
John Pasternak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Phillips
May 11, 2023 -

Secor Volvo Cars responded

We're so grateful for your kind words! Thank you for recommending Secor Volvo Cars, it means a lot to our team!

May 07, 2023

I have used Secor for 20 years for two XC70 Volvos and u wouldn’t go anywhere else! They are the friendliest people, especially the lady at the maintenance desk! My car was in last Friday for a whirring noi More

by pamelag50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Secor Volvo Cars responded

Hi Pamela, We love hearing from long-time customers like yourself, and we're so glad you have trusted us with your Volvo XC70 models for over 20 years! We strive to provide friendly, timely service and ensure your vehicle is running at its best as soon as possible. We appreciate the time you took to share your experience with us at Secor Volvo Cars! Thank you!

May 10, 2023 -

pamelag50 responded

Too bad u don’t need a new car- I’d get one from you, but I love my Volvo and it is in such excellent shape still! Pam

May 07, 2023

The service was under warranty, so a call to the Volvo roadside help line was all I needed to get things going. Car wouldn't start, so next day, towing company moved it to the dealer, and they looked at More

by Shawn
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Secor Volvo Cars responded

Shawn, we're glad to hear our team got your car up and running smoothly in a timely manner! We understand how frustrating it can be when things like this happen, but we appreciate you reaching out for assistance. Our knowledgeable technicians are always here to help and we hope that if you need anything else with your vehicle in the future, you won't hesitate to give us a call at Secor Volvo Cars! Thank you!

April 14, 2023

Just fantastic fast service from true professionals on my leased Volvo— and It isn’t even their lease! Absolutely thorough maintenance service with extra care, plus instant fix of a software problem that cau More

by Kathleen q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Secor Volvo Cars responded

Thank you for the kind review, Kathleen! We appreciate you trusting the Secor Volvo Cars team with your current vehicle's service needs and look forward to assisting you with your next lease. Take care and we'll see you next time!

April 13, 2023

I had the misfortune of blowing a valve that required a replacement engine. Secor did a great job in sourcing a replacement (used) engine. They quoted and held their price and the car runs great. It ru More

by pnbiondo826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Secor Volvo Cars responded

We were sorry to hear about your vehicle's service issues. We are happy we could help with sourcing a replacement engine and providing a loaner car during the installation process. We appreciate your awesome five-star review and are glad to hear that your car now runs like new. Please don't hesitate to reach out if you need any further assistance! Thank you! - Secor Volvo Cars

April 03, 2023

From start to finish these guys are helpful, knowledgeable and fair. Great experience all around and a great deal on a great car More

by Daniel McIntyre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Russo
Apr 05, 2023 -

Secor Volvo Cars responded

We're so happy our team provided such a five-star experience during your car purchase, Daniel! We hope you visit us again in the future! Thank you! - Secor Volvo Cars

March 30, 2023

Outstanding personal and professional service. Very patient and courteous. Waiting area was very pleasant and the coffee was actually great More

by kgee8122
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Secor Volvo Cars responded

Thank you for visiting Secor Volvo Cars! We appreciate the positive feedback and hope we have the opportunity to serve you again in the future. Take care!

March 27, 2023

Stephen was extremely knowledgable, helpful, and friendly. His enthusiasm for the Volvo brand convinced me to change my 30 year allegiance with Toyota vehicles to Volvo. More

by Susanabbot
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Secor Volvo Cars responded

Thanks for the five stars, Susan! We're glad to hear that Stephen and the rest of the crew here at Secor Volvo Cars could assist you. We hope to see you back!

March 24, 2023

They are efficient and excellent with their service. Always on time with appointments and accurate time estimates. More

by PATRICIAJ25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Secor Volvo Cars responded

Thank you for the kind feedback, Patricia! We're honored to have you as a Secor Volvo Cars customer and look forward to your next visit!

March 08, 2023

I appreciate the shop working me in as I had to drop my car off the night before without an appointment. More

by LAMARAMBER
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
1.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
3.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Secor Volvo Cars responded

It was our privilege to accommodate you! Thanks for the review and please don't hesitate to reach out if we can be of service again in the future! - The Secor Volvo Cars Team

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