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Secor Volvo Cars

New London, CT

4.8
1,367 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
Contact Dealership

575 Broad Street

New London, CT

06320

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Showing 1,367 reviews

January 18, 2024

We have been impressed with Secor Subaru since walking in the door to purchase our Crosstrek in March 2023. We were hit in December and the body shop customer service was excellent. More

by DAVEANDSUEMEURS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Phillips
Jan 19, 2024 -

Secor Volvo Cars responded

We're so glad to know that you've had positive experiences with us, both in our sales department and body shop. Your support for Secor Volvo Cars is greatly appreciated and we look forward to serving you again in the future!

January 15, 2024

Everyone eas professional and helpful. I received excellent customer service and my car was fixed in a timely manner. More

by SKPARSONS06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pasternak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Phillips
Jan 16, 2024 -

Secor Volvo Cars responded

We're glad to know you had a positive experience with our team at Secor Volvo Cars! Ensuring timely and excellent service is always our goal. Thanks for the review!

January 14, 2024

Excellent experience, as always. That is why I am a loyal, repeat Secor Volvo customer. Staff is knowledgeable and friendly. More

by gaida.fuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Secor Volvo Cars responded

Hi Gaida! We're so glad to know you've had consistently excellent experiences with us at Secor Volvo Cars. Thank you for your loyalty and kind words about our team!

January 14, 2024

Purchasing my Volvo from Secor was a great experience. The entire staff was professional and courteous. Everyone at the dealership went the extra mile to ensure that the process was smooth and comfortable More

by gcgalvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Otto Ficken, Sean Trafford.
Jan 16, 2024 -

Secor Volvo Cars responded

Hi G C Galvin! Thanks for the positive feedback! We're delighted to know that Otto and our team at Secor Volvo Cars made your car buying experience smooth and comfortable. Enjoy your Volvo!

January 13, 2024

I love Secor Volvo. The staff are welcoming and diligent, always managing to put one at ease. More

by gaida.fuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Secor Volvo Cars responded

Hi Gaida! Thank you so much for your kind words and positive feedback about Secor Volvo! We're thrilled to hear that our staff has been welcoming and diligent, making your experience with us a comfortable one. We strive to provide excellent service and create a relaxed atmosphere for our valued customers. Drive safely!

January 11, 2024

Dealership was good, car was not. Not a good Volvo experience. Not likely to purchase or recommend Volvo. More

by THOMAS.FITZMAURICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2024

My overall experience was amazing. Steve was very welcoming and diligent and reviewing all the features the vehicle had. He was very thorough and made sure I was comfortable with the v More

by anthony.andrade57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Secor Volvo Cars responded

Hi Anthony! We're so glad to know that Steve made your experience at Secor Volvo Cars a memorable one. We appreciate the recommendation and are here if you need anything else!

January 10, 2024

I came prepared to wait all morning for my car to be ready, but it took far less time than expected and they did a great job. I've always been very satisfied with this dealership! More

by CAROL_L_CHERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in the Parts department
Jan 10, 2024 -

Secor Volvo Cars responded

Carol, we're glad to know your visit at Secor Volvo Cars was quicker than expected and that you've consistently had satisfying experiences with us. Thanks for the review!

January 10, 2024

I have only had the Volvo XC60 for 4 days so it's difficult to offer in depth comments, but as of todate Mr.Plona and Secor are 5 star. More

by millers1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Secor Volvo Cars responded

We're glad to know you've had a positive experience with Mr. Plona and our team at Secor Volvo Cars so far! We hope you continue enjoying your new Volvo XC60, thanks for the 5-star review!

January 06, 2024

Engine light went on, got me in very quickly, courteous staff, great service and good communication. I was also able to get a loaner for the day, so that was a great bonus! More

by FRW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Secor Volvo Cars responded

Hi FRW! We're glad to know that our team at Secor Volvo Cars was able to assist you promptly and efficiently. It's always a pleasure providing great service, including loaner cars when needed! Thanks for the review!

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