Secor Volvo Cars

After dealing with another dealership, Secor is a breath of fresh air. My husband and I can’t say enough nice things about everyone there. We are so glad that we purchased this car from you. Anthony went ab of fresh air. My husband and I can’t say enough nice things about everyone there. We are so glad that we purchased this car from you. Anthony went above and beyond helping us. Steve was very efficient and friendly and got us through the signing process quickly. Your service department is amazing. More

Always excellent service at Secor. They are trustworthy and reliable. And, they value my business! They are trustworthy and reliable. And, they value my business! More

Keith is friendly, professional and works diligently to provide the best service possible. Thank you. provide the best service possible. Thank you. More

The service team is responsive and accommodating. Repairs are done right and honestly. There are no sales pressures for suggested service work recommendations made. Repairs are done right and honestly. There are no sales pressures for suggested service work recommendations made. More

I purchased a car from Volvo Secor in New London and it has been a fight from the moment the salesperson said "not all cars come with mats" when I pointed out that mine were missing and I would stop in to has been a fight from the moment the salesperson said "not all cars come with mats" when I pointed out that mine were missing and I would stop in to get them. She then insisted on making sure I knew the mats she was giving me was a gift, and they are not required to supply them to the customer. I know they were there when I test drove the car, so after a 35,000 purchase I think there should be car mats protecting my investment. NOT A GIFT. I started getting error messages and took the car back 3 times for repair for the same issue. Each time returning the car indicating it has been resolved, and showing me was was fixed/replaced/tightened up loose wires, etc. The 4th time I got the same error message I reached out to corporate, who sent me back to the same dealership for repair (did I mention the dealership is 45 min to 1 hr away??), and they returned it stating it was fixed, for a 4th time. SAME message pops up this week and I call corporate, who instructs me (the customer) to make an appointment at a Volvo dealership of my choice, bring it to them, call corporate back to let them know the date I scheduled it for, and I do all the leg work for a car that I believed was FUNCTIONAL at the time of purchase, and I have been doing nothing but running around trying to get it repaired. NOW corporate wants me to do their job, yet again, and inconvenience myself for a 5th time for THEIR MISTAKES! This is insanity but this experience alone will push me to a different car next time. Awful experience from the beginning and I am STILL fighting with them and my car is STILL not working properly. More

When I arrived he was on the phone and I had to wait. Was not acknowledged. The appointments are very specifically timed, which is great, but only when it works. I also think you should give rides within Was not acknowledged. The appointments are very specifically timed, which is great, but only when it works. I also think you should give rides within five miles, that would be a huge help to people who work nearby, like me. More

Great experience at the collision department, and would recommend using this shop to my friends. recommend using this shop to my friends. More

Great service. They pursue even the smallest issue I mention. I trust the service I get with Secor They pursue even the smallest issue I mention. I trust the service I get with Secor More

Secor Volvo service department has always been very attentive to me and any issue my vehicle has had. Very pleased with their service! attentive to me and any issue my vehicle has had. Very pleased with their service! More

Secor fit me into their busy schedule and Performed service while i waited. Great staff service while i waited. Great staff More