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Secor Volvo Cars

New London, CT

4.8
1,367 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
Contact Dealership

575 Broad Street

New London, CT

06320

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Showing 1,367 reviews

March 09, 2024

Superb Volvo service department. Consistently excellent over many years across multiple vehicles. Eric has gone way above what's merely necessary to ensure every service visit is to More

by DRDRUGDEV
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Secor Volvo Cars responded

We're glad to know that you've consistently had excellent experiences with Eric and our service department at Secor Volvo Cars. We look forward to serving you again! Safe travels!

March 08, 2024

Great follow up by Diane as well as rest of team. They have a kind and cordial approach. More

by Millerr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayleigh Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Secor Volvo Cars responded

Hi Miller R! Thank you for leaving us this five-star review and kind words about Diane from our sales team at Secor Volvo Cars! We'll see you next time!

March 07, 2024

This was my first experience with the service department and it went very well. I was not sure if my car was leaking a fluid so they checked it and it was not so perfect! Julie, was awesome! More

by dbaratko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Gebhard
Mar 08, 2024 -

Secor Volvo Cars responded

Hi D Baratko! Thanks for sharing your positive experience with us. We're glad to know that Julie and our service department at Secor Volvo Cars were able to assist you.

March 07, 2024

I WOULD LIKE TO THANK- OTTO- FOR HIS UNDERSTANDING AND PATIENCE WITH ME,I HAD SELECTED TWO VEHICLES AND CHANGE MY MIND SEVERAL TIMES ON WHICH VEHICLE TO PURCHASE, HE WAS A GENTLEMAN AND A CREDIT TO SECOR More

by bmbdet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Secor Volvo Cars responded

We're so glad to know that Otto, Anthony & Steve were able to assist you throughout your car-buying journey here at Secor Volvo Cars. It's wonderful to hear that our team's patience and knowledge made a positive impact on your experience. Enjoy the new ride!

March 03, 2024

I purchased a used Volvo sight unseen. I live in Vermont. The car was delivered to me in impeccable condition, far better than anticipated. The salesman Anthony Mitchell and manager Steve More

by s-conroy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayleigh Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Secor Volvo Cars responded

We're delighted to know that your Volvo exceeded expectations and the purchase process was smooth with our team at Secor Volvo Cars. Thanks for trusting us, especially when buying sight unseen!

March 02, 2024

Excellent service. Julie was very knowledgeable. Answered all my questions. The loaner car was perfect! More

by MELODY.PHIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Secor Volvo Cars responded

We're glad to know you had an excellent service experience with Julie at Secor Volvo Cars! We always aim to provide knowledgeable assistance and convenient solutions. Thanks for the review!

March 02, 2024

We are very happy with the Secor Volvo dealership and service, but since we are old s as nd only have our volvo, having a service is hard on us. We wish Secor had a loaner or could provide a ride. More

by STONEHOLM
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Secor Volvo Cars responded

We're so glad to know you've had a positive experience with our dealership and service at Secor Volvo Cars. We appreciate your feedback about the loaner car situation, it's something we'll definitely consider for future improvements. Thanks for choosing us!

February 29, 2024

I thought Eric did an excellent job. The check in and check out process were done very efficiently and courteously. The smoothest I have ever experienced. Definitely a 10. George I di More

by GEORGE@ESSEXCT.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Secor Volvo Cars responded

We're glad to know that Eric made your check-in and checkout process smooth at Secor Volvo Cars. We appreciate the perfect score! Thanks!

February 28, 2024

Excellent service. Courteous and on time. Very good computer records of every conversation we had about my car. More

by JOHN@JFABBOT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Secor Volvo Cars responded

Hi John, we're glad to know you appreciated our timely and courteous service at Secor Volvo Cars. We look forward to serving you again! Safe travels!

February 28, 2024

Quick service. They listen carefully as they diagnosed problems. Would recommend them. I've owned 5 Volvo 🚗 More

by mspier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Secor Volvo Cars responded

We're glad to know you had a positive experience with our team at Secor Volvo Cars! Thanks for your recommendation and continued loyalty. Safe travels in your Volvos!

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