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Secor Volvo Cars
New London, CT
1,367 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,367 reviews
March 22, 2024
My 100k service completed timely and no additional service needed. Detail makes my car look brand new. Excellent job. service needed. Detail makes my car look brand new. Excellent job. More
by PING317
Verified CustomerEmployees Worked With
March 20, 2024
Outstanding detail oriented and fast service. Very well organized and the service personnel were effective communicators. Very well organized and the service personnel were effective communicators. More
by hanowork
March 15, 2024
The Service Department is beyond a 10, they're a 15 ! Laura and John did a fantastic job keeping me updated, and the quality of the repairs were such that you can't tell there was ever damage ! Unbeliev Laura and John did a fantastic job keeping me updated, and the quality of the repairs were such that you can't tell there was ever damage ! Unbelievably great experience, wholeheartedly recommend Secor Collision. More
by swadewells
March 13, 2024
Service department was professional and got my Volvo in and out quickly, and they kept the inside clean (floor mats etc). On another note, the waiting room and show room looked a little unkempt. Offices and out quickly, and they kept the inside clean (floor mats etc). On another note, the waiting room and show room looked a little unkempt. Offices needed some organization upon customers coming in to show room. Coffee area needed some wiping down early in the morning. More
by suki06379
Employees Worked With
March 13, 2024
Very pleased with my recent 120,000 mile service performed on my XC60. Everything went smoothly and was done in a timely manner. I would like to thank Julie Mei for taking care of me. performed on my XC60. Everything went smoothly and was done in a timely manner. I would like to thank Julie Mei for taking care of me. More
by mgcam
Employees Worked With
March 13, 2024
Thorough analysis, great communications between the team and t customer. I find the service department very easy to work with. and t customer. I find the service department very easy to work with. More
by LSKLAVER
March 12, 2024
Overall, it was a positive experience thanks to the effective communication system and friendly staff. The text update system was extremely convenient, providing timely notifications about the status o effective communication system and friendly staff. The text update system was extremely convenient, providing timely notifications about the status of my vehicle throughout the maintenance process. I appreciated being informed when my car was received, any additional recommended services, and when it was ready for pickup. This level of transparency made the whole process seamless. More
by kaemanft
March 11, 2024
It wouldn't matter if there was a Volvo dealership closer to my home, I'd still drive over that darn bridge to get to Secor. I'm very appreciative of your staff and the service. to my home, I'd still drive over that darn bridge to get to Secor. I'm very appreciative of your staff and the service. More
by NANCY.SEAGER
March 10, 2024
Great service all the way around. Everyone has been very helpful and attentive. Love my new Volvo!! Everyone has been very helpful and attentive. Love my new Volvo!! More
by cthorn719
