Secor Volvo Cars

great sales person Purchased my first car and I must say DeWayne was very very helpful and understanding. He listened instead of just trying to sell me any car. I would Purchased my first car and I must say DeWayne was very very helpful and understanding. He listened instead of just trying to sell me any car. I would definitely recommend others to this dealership and to DeWayne personally. Thanks for your service keep doing a good job. More

Sevice was not as professional as it should have been. I dropped the car off at 8:30am and was told 2 hours. At 1:30pm it still wasn't done. They changed spark plugs without checking us first and told us I dropped the car off at 8:30am and was told 2 hours. At 1:30pm it still wasn't done. They changed spark plugs without checking us first and told us there were many issues wrong with my car that was in for a routine oil change. They claimed we didn't service the car in many years when we did service the car at another Volvo dealership. Secor didn't have the regular service people working at the service desk. It was very unorganized, people didn't know what was going on with our car. I was not satisfied with our service. Then they charged us for tire rotation when they told us we didn't need it. More

Super great experience (first time) purchasing from Secor!!! Just purchased our first Volvo from Secor New London CT dealer. Loved working with the sales person (Erica) and manager (Bob). Really a pleasant exp Just purchased our first Volvo from Secor New London CT dealer. Loved working with the sales person (Erica) and manager (Bob). Really a pleasant experience from start to finish !!!! Thanks to Secor for making it a no-stress, no pushy sales stuff etc. experience !!!!!!!! Would buy from this dealer again in a heartbeat! More

Very happy I just purchased my 6th used Volvo wagon since I have been married (23 years). So we are serious Volvo customers. Diane Gebhard found me exactly the c I just purchased my 6th used Volvo wagon since I have been married (23 years). So we are serious Volvo customers. Diane Gebhard found me exactly the car that I had been looking for and Arnold Eininger made sure that I got a good deal. Only two days into my purchase, but so far I am extremely happy! Passed my older Volvo wagon onto my daughter who just got her license. I want to add how much I appreciate that Diane took the time to explain all of the new features in my new car to me. There is so much more going on inside a Volvo wagon since our 240 DL days! More

The Best Salesperson Ever! I had the most positive experience ever. I am in the military and I am stationed in Texas. I decided to buy a car for my mom. My mom had her 75th B- I had the most positive experience ever. I am in the military and I am stationed in Texas. I decided to buy a car for my mom. My mom had her 75th B-day. I had a certain budget and I approached about 15 car dealers including Hartford, Middleton, New Haven, Groton, Norwich, Old Saybrook and numerous places in New London and only Volvo was willing to work with me. I had THE best sales person. Her name is Christine Littlrfield. I was in Texas and I was able to conclude my sale long distance. She was outstanding. She needs to be THE salesperson of the year. She even helped to surprise my mom, she put a big huge red ribbon on the car…the best experience ever…first class customer service. More

Good Choice They were very helpful finding the right car for me in a timely manner. Definitely would recommend to friends and family. Diane and Arnold were very f They were very helpful finding the right car for me in a timely manner. Definitely would recommend to friends and family. Diane and Arnold were very friendly and a big help. More

Excellent service; no pressure, friendly & efficient! Car shopping typically creates a lot of angst for me however the minute my husband and I walked in, from the welcoming receptionist to our salesman, O Car shopping typically creates a lot of angst for me however the minute my husband and I walked in, from the welcoming receptionist to our salesman, Owen, we had such a positive, no pressure experience. Owen helped us find exactly what we were looking for, right in our price range, and did an excellent job of showing us our options. Once we decided, financing was made easy by your finance representative and Owen not only had our car ready and waiting in top condition, I think he spent over an hour (at the end of the day!) walking through of all of the features and set up for us. We would definitely come back to Secor! Thank you all so much for such a positive and excellent experience! We love our Volvo! More

No pressure sale I found my purchasing experience to be "civilized"--no pressure sales tactics and my feeling as if I were being circled by sharks. Stephen Plona was I found my purchasing experience to be "civilized"--no pressure sales tactics and my feeling as if I were being circled by sharks. Stephen Plona was exceptionally knowledgeable about the car, and both Bob and Arnold were gentleman in their respective roles as well. I did not haggle about price (I had done my research about the car--it was previously owned--and thought it fair) and neither did I on the trade in (which I also researched and evaluated accordingly). So I drove away without feeling "shafted" or "I got them!" In making the deal. Just satisfied that it was an overall pleasant major purchase experience. More

Good job, Thankyou. My wife and I worked with two sales persons DeWayne and Stephen, I would like to thank them for taking the time to listen not just try to get us to pu My wife and I worked with two sales persons DeWayne and Stephen, I would like to thank them for taking the time to listen not just try to get us to purchase. More

XC90 vehicle service I did not purchase the vehicle from Secor Volvo. I wanted to take it to a Volvo dealership not only for a check engine light being on but I wanted t I did not purchase the vehicle from Secor Volvo. I wanted to take it to a Volvo dealership not only for a check engine light being on but I wanted to make sure that all recalls had been done. I was treated as if I purchased the car from the dealership and very pleased with the service I received. More