Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Secor Volvo Cars
New London, CT
1,304 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,304 reviews
December 19, 2014
Mitsubishi Great service, good selection,friendly staff and so easy to work with. I will definitely be recommending Secor Mitsubishi to all of our friends and fa Great service, good selection,friendly staff and so easy to work with. I will definitely be recommending Secor Mitsubishi to all of our friends and family. More
by momof2boys109
Employees Worked With
all
Helpful December 17, 2014
Best Dealer! For a first time buyer I had no idea how buying a car really worked. I was very surprised, and glad, to find Secor. They made buying this car easy and For a first time buyer I had no idea how buying a car really worked. I was very surprised, and glad, to find Secor. They made buying this car easy and fast. They walked me through each step and even taught me how to use the car once I was finished purchasing it. They were so friendly and helpful throughout the entire process for my next car I plan on stopping by. They were so easy to work with they made such a big purchase flow easy and it just felt right being there. More
by Kacie Brennan
Employees Worked With
Larry
November 24, 2009
I had the worst buying experience of my car buying life at this dealership. I was told I had a deal and even asked what day I would want to pick up the car. My error I admit was not insisting on a contra at this dealership. I was told I had a deal and even asked what day I would want to pick up the car. My error I admit was not insisting on a contract. I offered to give them a check but they said "no problem, we will take one check when you pick it up". They then took a copy of my reg, insurance card, and license so they could start the paperwork. I was to get a call with the final price that night since I told them that a few hundred dollars will not break the deal. No call that night and I finally called the sales manager the next day at 4:30 to find out what was going on. He told me that he was still waiting for someone to get back to him so he could finalize the price on my trade in and would call me back in 5 minutes. At 6:00 he called to tell me that all this was not important since the car that I wanted was sold. I have never been lied to more in any transaction in my 50 years than I was by Secor Volvo. I did call back and asked the sales manager if the car was sold at 4:30 when I called him the first time, he told me no, but the customer was in the building. I have never been compelled to write these kinds of reviews, but Secor has driven me to this. If you want to be able to trust what the dealer is telling you, don't go to Secor. Maybe it's a blessing that I did not get the car, I can't imagine what the service is like! More
by RCS
Employees Worked With
Arnold
August 10, 2004
I had shopped several dealers in the New London/ Norwich area. I found Mark to be very easy to deal with. He was well informed and made us feel comfortable through our new Volvo purchase. I will recommend area. I found Mark to be very easy to deal with. He was well informed and made us feel comfortable through our new Volvo purchase. I will recommend Mark and Secor Volvo/ Saab to my friends and family for future automobile purchases. More
by garr92
Employees Worked With
Mark Paul
