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Secor Volvo Cars
New London, CT
1,367 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,367 reviews
July 06, 2017
Excellent service; no pressure, friendly & efficient! Car shopping typically creates a lot of angst for me however the minute my husband and I walked in, from the welcoming receptionist to our salesman, O Car shopping typically creates a lot of angst for me however the minute my husband and I walked in, from the welcoming receptionist to our salesman, Owen, we had such a positive, no pressure experience. Owen helped us find exactly what we were looking for, right in our price range, and did an excellent job of showing us our options. Once we decided, financing was made easy by your finance representative and Owen not only had our car ready and waiting in top condition, I think he spent over an hour (at the end of the day!) walking through of all of the features and set up for us. We would definitely come back to Secor! Thank you all so much for such a positive and excellent experience! We love our Volvo! More
by NSH
Employees Worked With
Owen Van Rossum
July 03, 2017
No pressure sale I found my purchasing experience to be "civilized"--no pressure sales tactics and my feeling as if I were being circled by sharks. Stephen Plona was I found my purchasing experience to be "civilized"--no pressure sales tactics and my feeling as if I were being circled by sharks. Stephen Plona was exceptionally knowledgeable about the car, and both Bob and Arnold were gentleman in their respective roles as well. I did not haggle about price (I had done my research about the car--it was previously owned--and thought it fair) and neither did I on the trade in (which I also researched and evaluated accordingly). So I drove away without feeling "shafted" or "I got them!" In making the deal. Just satisfied that it was an overall pleasant major purchase experience. More
by June
June 30, 2017
Good job, Thankyou. My wife and I worked with two sales persons DeWayne and Stephen, I would like to thank them for taking the time to listen not just try to get us to pu My wife and I worked with two sales persons DeWayne and Stephen, I would like to thank them for taking the time to listen not just try to get us to purchase. More
by money
Employees Worked With
DeWayne Dockins, Stephen Cardoza
June 06, 2017
XC90 vehicle service I did not purchase the vehicle from Secor Volvo. I wanted to take it to a Volvo dealership not only for a check engine light being on but I wanted t I did not purchase the vehicle from Secor Volvo. I wanted to take it to a Volvo dealership not only for a check engine light being on but I wanted to make sure that all recalls had been done. I was treated as if I purchased the car from the dealership and very pleased with the service I received. More
by Bob
Employees Worked With
Kyle, Kenny and Eric.
May 31, 2017
Very pleasant experience Our sales person, Erica, what a wonderful sales person she is! Very down to earth lady, and very knowledgeable when she explained the features of our Our sales person, Erica, what a wonderful sales person she is! Very down to earth lady, and very knowledgeable when she explained the features of our new Volvo. Our sales manager Arnold was also very thorough while completing our sale. It was also nice for the service manager to introduce himself to us. More
by Don and Jayne
Employees Worked With
Arnold Eininger, Erica Symonds
May 31, 2017
fanastic purchase process Wonderful experience with Dewayne Dockins and feature demo by Stephen Cardoza. Thank you also you Arnold for helping to get us out the door !! Tha Wonderful experience with Dewayne Dockins and feature demo by Stephen Cardoza. Thank you also you Arnold for helping to get us out the door !! Thanks for your help !! We love our Outlander. Mary & David Rouse More
by Dave Mary Rouse
Employees Worked With
Arnold Eininger, DeWayne Dockins, Stephen Cardoza
May 30, 2017
Smooth Car Buying Experience Dewayne made my particular car buying experience at Secor an excellent one. I am a straight forward, straight shooting kind of guy and that's the same Dewayne made my particular car buying experience at Secor an excellent one. I am a straight forward, straight shooting kind of guy and that's the same feeling that I felt when dealing with Dewayne. I would definitely recommend him and Secor for your next vehicle purchase. I have purchased many cars throughout the years but this was by far the simplest. I'll definitely return for my next buy. More
by Car
Employees Worked With
DeWayne Dockins
May 25, 2017
Excellent Experience I purchased a new vehicle from Dwane and Stephen at Secor Mitsubishi. Outstanding experience. They bent over backwards to find the vehicle to fit my I purchased a new vehicle from Dwane and Stephen at Secor Mitsubishi. Outstanding experience. They bent over backwards to find the vehicle to fit my needs including price. I would say to anyone looking for a vehicle to visit these excellent gentlemen at Secor Mitsubishi. I've purchased multiple vehicles and this was my best experience by far. A++++ More
by Jason
Employees Worked With
DeWayne Dockins, Stephen Cardoza
May 25, 2017
Positive experience We perhaps feel like a lot of other people in that purchasing a new car has always felt like it was going to be stressful. That is probably the reaso We perhaps feel like a lot of other people in that purchasing a new car has always felt like it was going to be stressful. That is probably the reason that we kept our last car for 12 years! In our quest for the car we wanted, we visited other dealerships .... only to be disappointed. Secor was different from the beginning. Erica greeted us warmly and without pressure. She followed up and was helpful and always available to us. Arnold was friendly and worked with Erica to get us into the car we wanted. We love our new car and will probably not wait another 12 years to get another! Thank you Secor team! More
by volvo
Employees Worked With
Arnold Eininger, Erica Symonds
May 23, 2017
Very helpful salesman Dewayne was very helpful and straight forward. He is very knowledgeable and helped me get the best possible deal for my purchase. I would recommend Dewayne was very helpful and straight forward. He is very knowledgeable and helped me get the best possible deal for my purchase. I would recommend this place to others who are thinking of purchasing a car and will definitely come back for my next purchase. More
by Fausto831
Employees Worked With
DeWayne Dockins
