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Secor Volvo Cars

New London, CT

4.8
1,367 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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575 Broad Street

New London, CT

06320

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Showing 1,367 reviews

January 10, 2018

Service Response Took my 2014 XC90 for small repair on tailgate part that had failed, New part was ordered, and I came in for the work to be done. After about 45 minu More

by Daniel Welch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose
January 09, 2018

I trust Secor Secor has serviced 3 of my Volvos over more than 20 years. They are competent at diagnosing problems with my car, repairs are done in a timely manner, More

by Eja426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly took extra time to explain what needed fixing in detail and exceeded my expectations., Nick Rose
December 09, 2017

Out of state service needed Out of state on business Emergency service needed. Outstanding courteous, professional service was provided. Turned disaster into no problem at all. More

by BenG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2017

Easy transaction This was the easiest vehicle purchase, by far. I felt like I was treated fairly and will go back for my next purchase. I love the car. More

by HMcCormick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Symonds, Bob Doyle
November 23, 2017

simply best dealership anywhere have bought 15 autos over past 30 years because of superior sales person Steve Poona, superior service dept. headed by Eric Weiss. entire staff listen More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
October 16, 2017

Extremely pleased would be an understatement From start to finish I was extremely pleased and when I picked up my car it was detailed to perfection. Bob my hat is off to you and your team. You ar More

by Keith T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Doyle, Erica Symonds and Arnold Eininger, Arnold Eininger, Erica Symonds, Bob Doyle
October 16, 2017

Awesome! From the first contact when I phoned Secor Volvo to inquire about a Volvo advertised on line, to my first meeting, to my test drives, till we closed t More

by Maggie53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harriet, Arnold Eininger, Erica Symonds, Bob Doyle
October 03, 2017

Satisfied with service. Service on my 2006 XC 90 ignition switch replacement was timely and installed. Also another problem was discovered and I was called an I authorized th More

by frankberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Symonds
September 21, 2017

Never again I won't even put one star tried to rip me off for a service call went elsewhere had work done $250 cheaper I will never again have my car service here More

by Nycking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Rose
Sep 25, 2017 -

Secor Volvo Cars responded

Thank you for your response we appreciate your comments. After our phone call and review of your concerns we apologize for any confusion on the required repairs.There are times when an independent shop may offer a lower repair price due to their reduced overhead.We only employee Volvo factory trained technicians that we continuously send to the latest schools.In addition we offer a lifetime warranty on most Volvo repairs.We feel this extra value is worthwhile to our customers.We hope after our discussion Nycking will continue to be our service customer.

September 20, 2017

Straightforward, easy process Straight forward pricing via phone, easy to work with, available for questions. Prompt return of phone calls. Help in getting the best price and App More

by mtoigo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Doyle
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