Secor Volvo Cars
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Dependable Service I recently had a scheduled maintenance and, while expensive (my bad for buying this car!), the service was courteous and done on time. Staff is very I recently had a scheduled maintenance and, while expensive (my bad for buying this car!), the service was courteous and done on time. Staff is very friendly land knowledgeable. I would also purchase another Volvo because of the quality and dependability of the cars. More
employees very personable and helpful to my needs The only problem was that it was hard to contact the dealership personally. I had to call several time to get through to anyone. Pleasurable experie The only problem was that it was hard to contact the dealership personally. I had to call several time to get through to anyone. Pleasurable experience. They even went above and beyond and delivered and installed plates. More
Best Service Department I have been a Volvo customer for 8 years and have always experienced great service from Secor Volvo. They are extremely responsive and courteous. They I have been a Volvo customer for 8 years and have always experienced great service from Secor Volvo. They are extremely responsive and courteous. They do whatever necessary to make the experience efficient and convenient. They have resolved my issues in a timely manner and always return my car looking better than when I dropped it. More
Excellent vehicle service and customer service. I put on a lot of miles and this service team has always been very helpful. They fully describe the service required and have options for me. I put on a lot of miles and this service team has always been very helpful. They fully describe the service required and have options for me. More
Looking for a new vehicle Steve was very knowledgeable about the vehicle and explained all the high tech features. He spent enough time with us so that we were comfortable and Steve was very knowledgeable about the vehicle and explained all the high tech features. He spent enough time with us so that we were comfortable and offered his time for follow ups if we had questions. More
Great service I bought a Honda used from this dealership. I was quickly assisted in getting the vehicle out for a test drive and was provided with a large amount of I bought a Honda used from this dealership. I was quickly assisted in getting the vehicle out for a test drive and was provided with a large amount of information and had answers to any question I could think of. Once I decided I wanted this car I was able to bring It home within the week and was helped with all of my needs without issue. More
Oil Change and tire check First time in with my used 2008 XC90...needed an oil change and tire rotation. Had a problem with the tire system sensor and determined that two of t First time in with my used 2008 XC90...needed an oil change and tire rotation. Had a problem with the tire system sensor and determined that two of the four were not working. I made the determination to not change the sensors till I was in the market for new tires. I liked not feeling pressure to "have to do" a repair if its not something that has to be done right away. The staff was polite, quick and efficient. I hope to some day purchase a newer model XC90. Also my rotation was not needed so we will push that till the next time we are in. More
Unscheduled repair I had an ignition issue with my Volvo and had to have it towed to the dealership after they had closed for the day. The next day I spoke with Eric and I had an ignition issue with my Volvo and had to have it towed to the dealership after they had closed for the day. The next day I spoke with Eric and he was able to get my car into the shop and get it fixed. Very pleased, as I thought since I did not have an appointment it might take awhile. But Secor got me the car back the next day More
Very enjoyable Stephen was very helpful and knowledgeable. the purchase of my vehicle was easy and when I picked it up even though it was a used vehicle it looked br Stephen was very helpful and knowledgeable. the purchase of my vehicle was easy and when I picked it up even though it was a used vehicle it looked brand new as if it just came out of the showroom!! I recommend this dealership very highly both on the staff and customer service! More
Bought our car here and we live out of state! Worth the trip We have trusted our car buying experiences in the more than capable and caring hands of Steven Plona since 1990. You don't merely purchase a vehicle b We have trusted our car buying experiences in the more than capable and caring hands of Steven Plona since 1990. You don't merely purchase a vehicle but a support team that truly cares. When it came time to replace our vehicle, my first thought was to call Steve at Secor. He found exactly what we needed, meeting and exceeding expectations. When we picked up the car he provided a very thorough step by step demo of all of the operational aspects of the vehicle and followed up a few days later to see if we had any questions. I highly recommend this salesman and this dealership. More