Secor Volvo Cars

Friendly and professional I was recommended by my best friend to DeWayne of Secor of New London. I almost purchased Honda, but made me get back on Secor because he is was more I was recommended by my best friend to DeWayne of Secor of New London. I almost purchased Honda, but made me get back on Secor because he is was more professional than the other dealership. When I finally signed the closing, i was introduced to Anthony. Anthony assisted me in getting a best deal with the insurance. I will definitely refer friends and co-worker to Secor. More

Happy Customer Secor Volvo treats me as a valuable customer. The friendly staff schedules the service I request and ensures they understand what I expect to be done. Secor Volvo treats me as a valuable customer. The friendly staff schedules the service I request and ensures they understand what I expect to be done. They then turn my car over to their competent service technicians, who perform the requested work to Volvo's high standards. They get the job done right the first time. My car is returned when promised, washed if the weather permits, and the interior has been vacuumed. The free ride home allows me to do what I need to do without worry while I wait for the completion call. More

Great experience! Definitely recommend! This is the second car I've ever purchase. The first one, a Toyota from another local dealership, was a bad experience, as I felt like I was financia This is the second car I've ever purchase. The first one, a Toyota from another local dealership, was a bad experience, as I felt like I was financially taken advantage of and they lied about what was covered in my warranty to sell the car. This time around, the sales team really listened to my concerns and treated me with the upmost respect, and with complete transparency. I test drove a few different vehicles (all were pretty great actually), and I appreciated the time DeWayne and Richard took answering my questions. I never really considered buying a Mitsubishi before, but after talking to Richard, the sales manager, about what I need in a vehicle and my budget, he was able to get the perfect car for me. He truly listened and didn't try to up sell me into a vehicle that didn't fit my lifestyle, or was too much money. I paid exactly what I was quoted, and there was full transparency throughout the process. I can't say enough good things about this team. I got some modifications done to the car, and had it back the next day. It was a really quick process and I can't say enough about how nice everyone was there. If you're looking to buy a car, and you want to feel valued and listened to, I would go to Secor Mitsubishi any day. More

great I called for an oil change and got in the very next day. Great. Notified of need of tires. Safety is very important to me. Very clean. I called for an oil change and got in the very next day. Great. Notified of need of tires. Safety is very important to me. Very clean. More

Five Star Dealership DeWayne Dockins and all the staff at Secor made our buying experience easy, pleasant and dare I say fun! Their professionalism and hard work got my da DeWayne Dockins and all the staff at Secor made our buying experience easy, pleasant and dare I say fun! Their professionalism and hard work got my daughter into a 2013 Nissan Rogue with very little hassle. They worked hard to meet the price she needed to be at to get into this clean, dependable used car. Thank you DeWayne! Your hard work is appreciated More

Coordination between departments could be improved Car was in for collision repair and I also needed a replacement key. Spoke to both collision center and service department that morning before coming Car was in for collision repair and I also needed a replacement key. Spoke to both collision center and service department that morning before coming in the afternoon. There was a fairly short wait at collision center, then when I went to get the key Mackenzie said she wasn't notified that my car was ready so needed time to program the key resulting in 35 minute wait. I had also hoped to set up On Call service (apparently the dealership now needs to be involved?) but the sales department was unexpectedly short-staffed and Steve couldn't manage it. I don't live close to Secor and hoped to avoid a separate trip but I do understand and sympathize with the situation. More

Saved the day! Thankfully, I was familiar with the high quality work at this service center, so when my car was in an accident and needed work, I knew who to call. T Thankfully, I was familiar with the high quality work at this service center, so when my car was in an accident and needed work, I knew who to call. The team is highly professional and exceptionally good at what they do. Safety on the road has to be highest priority, and the Secor team consistently reaches those high standards. They are efficient and skillful, with extensive knowledge about availability of parts, etc. Thank you for saving the day, and the car! More

Dewayne I could have not dealt with a better group of people especially DeWayne he was understanding he knew his cars he showed me my car top to bottom just o I could have not dealt with a better group of people especially DeWayne he was understanding he knew his cars he showed me my car top to bottom just overall a great experience More

Service 20,00. Mile service well done and timely. The appointment had not been recorded on the schedule but the service team fit me in as there was a cancell 20,00. Mile service well done and timely. The appointment had not been recorded on the schedule but the service team fit me in as there was a cancellation and it was all done in an hour and a half. More

Oil change Prompt and courteous service. Car was also washed and vacuumed. The oil change took just over an hour which is pretty quick since they also washed a Prompt and courteous service. Car was also washed and vacuumed. The oil change took just over an hour which is pretty quick since they also washed and cleaned the car. More