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Secor Volvo Cars
New London, CT
1,401 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,401 reviews
September 06, 2018
Would recommend!! Awesome experiance! The staff was super nice and friendly, they really cared satisfy me. Outstanding work with a very complicated car purshase! I woul Awesome experiance! The staff was super nice and friendly, they really cared satisfy me. Outstanding work with a very complicated car purshase! I would recommend this dealership More
by Zupan123
Employees Worked With
DeWayne Dockins
September 06, 2018
04, s60 repair They answered all my questions. took care of the immediate problems and I now have a workable list of fixes for the future. Easy in and out. very cour They answered all my questions. took care of the immediate problems and I now have a workable list of fixes for the future. Easy in and out. very courteous, amicable and friendly. A joy. More
by TGRAZIOSI
Verified CustomerEmployees Worked With
Nick Rose, Mackenzie Gill
September 04, 2018
Great experience!! I went into Secor Mitsubishi today to look at a few cars and was greeted warmly by Richard and Dewayne. I didn’t have the intention of purchasing a c I went into Secor Mitsubishi today to look at a few cars and was greeted warmly by Richard and Dewayne. I didn’t have the intention of purchasing a car today but to continue my research on a new vehicle, but their attentiveness and welcoming demeanor made me want to pull the trigger today. I ended up with exactly what I wanted for a price and payment that was well within my budget. Will definitely do business here again and would recommend this sales team to anyone looking for a new car! More
by Eng42ine
Employees Worked With
Rich Palacio, DeWayne Dockins
September 03, 2018
Great Service I had recently replaced the tires on the XC 70 and had balanced and alinghment when a problem with the machine occoured.I was asked to comeback at my I had recently replaced the tires on the XC 70 and had balanced and alinghment when a problem with the machine occoured.I was asked to comeback at my convenience and would be taken care of.Eric and his staff were very supportive with there excellent friendly service.Much appreciated. More
by CHERYL.FORCIER
September 03, 2018
Terrific customer service. We had a mechanical problem that was out of warranty, but Mitsubishi extended it due to the fact that it was a occurring in many of these models. Th We had a mechanical problem that was out of warranty, but Mitsubishi extended it due to the fact that it was a occurring in many of these models. The service rep at Secor informed us of the extension and took care of all the paperwork. The part was replaced immediately and with no charge. We are very happy customers! More
by BOBJANROBDAN
Employees Worked With
September 03, 2018
Excellent customer service They went far beyond what I needed. Steve was an outstanding salesman for us! He “sold” the car very well and we did not feel pressured... He respecte They went far beyond what I needed. Steve was an outstanding salesman for us! He “sold” the car very well and we did not feel pressured... He respected our timing and delivered! More
by PACORUIZ
September 03, 2018
Awesome people Very straightforward, polite and super helpful there was no questions left unanswered. I got an awesome new insurance rate. It was the fastest vehicle Very straightforward, polite and super helpful there was no questions left unanswered. I got an awesome new insurance rate. It was the fastest vehicle purchase I think I ever had. More
by FARACI.STEVEN1
August 29, 2018
They are awesome and real deal. They are awesome and real in all their deals pre and post buying my car from them, Their deals with me so far has been excellent and great experience. They are awesome and real in all their deals pre and post buying my car from them, Their deals with me so far has been excellent and great experience. More
by SUNDAY.
Employees Worked With
DeWayne Dockins, Anthony Gonci
August 28, 2018
New tires, brake pads The previous time I've had work done, I was given a loaner from Volvo. When I made this appointment, I asked if I'd be provided with this again and to The previous time I've had work done, I was given a loaner from Volvo. When I made this appointment, I asked if I'd be provided with this again and told yes. I looked forward to this so I could see about a potential upgrade/purchase. When I got to secor, I was told enterprise would pick me up. We waited for enterprise and then had to wait at enterprise since they didn't have any available staff to assist. I had a doctors appointment to get to 30min from my original drop off time and was almost late since I was not aware of this extra process. The enterprise car stunk like cigarettes and did not appear to have been cleaned, but I had to get to my apt ASAP. Nick had waived the cost of the renter car for the 2 days, but a bit of a heads up would have been helpful. Also, I'm not sure if enterprise is the best renter near by-upon returning the car I had to wait again for 40 min since they had a customer swearing, yelling, and overtly dissatisfied with his experience since he was not informed on charges and thought he'd be overcharged; mean while the other worker was telling another lady she had thousands of dollars worth of damage in which the other worker looked within minutes to find this was an old claim. When finalizing my paperwork, they informed me that it looks like I drove 4500 miles (I drove a max of maybe 20?). Also, I spent about $70,000 for my SUV, why should I already need brakes at 20,000 miles? More
by SANDRALEEANNMCGUIRE
Employees Worked With
Nick Rose, Mackenzie Gill
August 25, 2018
Great service Great customer service . Washed car, too! Treated very well altogether. I will return. Had a good sales experience with Secor also with Steve Plona. T Great customer service . Washed car, too! Treated very well altogether. I will return. Had a good sales experience with Secor also with Steve Plona. Thanks for everything More
by Satisfied customer
Employees Worked With
Mackenzie Gill
