Secor Volvo Cars

Five Star Dealership DeWayne Dockins and all the staff at Secor made our buying experience easy, pleasant and dare I say fun! Their professionalism and hard work got my da DeWayne Dockins and all the staff at Secor made our buying experience easy, pleasant and dare I say fun! Their professionalism and hard work got my daughter into a 2013 Nissan Rogue with very little hassle. They worked hard to meet the price she needed to be at to get into this clean, dependable used car. Thank you DeWayne! Your hard work is appreciated More

Coordination between departments could be improved Car was in for collision repair and I also needed a replacement key. Spoke to both collision center and service department that morning before coming Car was in for collision repair and I also needed a replacement key. Spoke to both collision center and service department that morning before coming in the afternoon. There was a fairly short wait at collision center, then when I went to get the key Mackenzie said she wasn't notified that my car was ready so needed time to program the key resulting in 35 minute wait. I had also hoped to set up On Call service (apparently the dealership now needs to be involved?) but the sales department was unexpectedly short-staffed and Steve couldn't manage it. I don't live close to Secor and hoped to avoid a separate trip but I do understand and sympathize with the situation. More

Saved the day! Thankfully, I was familiar with the high quality work at this service center, so when my car was in an accident and needed work, I knew who to call. T Thankfully, I was familiar with the high quality work at this service center, so when my car was in an accident and needed work, I knew who to call. The team is highly professional and exceptionally good at what they do. Safety on the road has to be highest priority, and the Secor team consistently reaches those high standards. They are efficient and skillful, with extensive knowledge about availability of parts, etc. Thank you for saving the day, and the car! More

Dewayne I could have not dealt with a better group of people especially DeWayne he was understanding he knew his cars he showed me my car top to bottom just o I could have not dealt with a better group of people especially DeWayne he was understanding he knew his cars he showed me my car top to bottom just overall a great experience More

Service 20,00. Mile service well done and timely. The appointment had not been recorded on the schedule but the service team fit me in as there was a cancell 20,00. Mile service well done and timely. The appointment had not been recorded on the schedule but the service team fit me in as there was a cancellation and it was all done in an hour and a half. More

Oil change Prompt and courteous service. Car was also washed and vacuumed. The oil change took just over an hour which is pretty quick since they also washed a Prompt and courteous service. Car was also washed and vacuumed. The oil change took just over an hour which is pretty quick since they also washed and cleaned the car. More

excellent My service was under warranty, so I had to pay nothing, which is always good. They did the work as they always do - professionally, and courteously. M My service was under warranty, so I had to pay nothing, which is always good. They did the work as they always do - professionally, and courteously. My car was ready when promised, washed and vacuumed. More

Great Experience DeWayne and the team at Secor are first rate, Both professional, no BS and personable as well. I found truck, applied and next day was driving it. DeWayne and the team at Secor are first rate, Both professional, no BS and personable as well. I found truck, applied and next day was driving it. Would definitely recommend them to anyone. I will def. be a repeat customer. Thanks guys for your help. More

very good I have enjoyed working with you. Everyone is helpful and professional.this is as long as I feel I can make it. thank you . Rita Gorman I have enjoyed working with you. Everyone is helpful and professional.this is as long as I feel I can make it. thank you . Rita Gorman More

Trust, Expertise and Integrity This past week, we returned to Secor for our annual service on our 2018 S90. This is our 8th car from Secor and continues A 28+ year relationship wit This past week, we returned to Secor for our annual service on our 2018 S90. This is our 8th car from Secor and continues A 28+ year relationship with the dealership. We drive 70 miles one way, past three other Volvo dealers, to do business with them. I'm not disparaging the other franchises, but we have had ample evidence of the personal and professional quality and friendship of the staff. When we turned in our S80 last summer for final inspection and return to Volvo Leasing, Eric and/or his staff uncovered a serious defect in one of our tires. Rather than sell us a new one on a car we were about to give up, they replaced the tire with a respectable used tire, at no additional charge. This visit, everything was fine with our new car, but our best Navy friends, who were meeting us for lunch, drove up with their Acura SUV, and then couldn't get it started on a very hot day. Bob Doyle correctly deduced that it was the battery. He very kindly loaned us his brand new XC90 so we could enjoy our time together. We have been trying to get our friends into a Volvo for several years. Their problem was solved on our return, at the fair cost of a new battery. We believe in preventive maintenance and invariably go along with Secor's advice. For many years, while my wife and I were working, Secor met us half way, driving up to Hartford with a loaner; they even offered to pick up our car at our place of work, but we thought that was too much. Many folks are uncomfortable with the staff of their car dealership. All the folks we have dealt with over the years, including the owner, are people we would be happy to break bread with. The dealership is neither too big or too small. They know what they are doing and value and protect their customers. More