Secor Volvo Cars
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Awesome people Very straightforward, polite and super helpful there was no questions left unanswered. I got an awesome new insurance rate. It was the fastest vehicle Very straightforward, polite and super helpful there was no questions left unanswered. I got an awesome new insurance rate. It was the fastest vehicle purchase I think I ever had. More
Great Service I had recently replaced the tires on the XC 70 and had balanced and alinghment when a problem with the machine occoured.I was asked to comeback at my I had recently replaced the tires on the XC 70 and had balanced and alinghment when a problem with the machine occoured.I was asked to comeback at my convenience and would be taken care of.Eric and his staff were very supportive with there excellent friendly service.Much appreciated. More
Terrific customer service. We had a mechanical problem that was out of warranty, but Mitsubishi extended it due to the fact that it was a occurring in many of these models. Th We had a mechanical problem that was out of warranty, but Mitsubishi extended it due to the fact that it was a occurring in many of these models. The service rep at Secor informed us of the extension and took care of all the paperwork. The part was replaced immediately and with no charge. We are very happy customers! More
They are awesome and real deal. They are awesome and real in all their deals pre and post buying my car from them, Their deals with me so far has been excellent and great experience. They are awesome and real in all their deals pre and post buying my car from them, Their deals with me so far has been excellent and great experience. More
New tires, brake pads The previous time I've had work done, I was given a loaner from Volvo. When I made this appointment, I asked if I'd be provided with this again and to The previous time I've had work done, I was given a loaner from Volvo. When I made this appointment, I asked if I'd be provided with this again and told yes. I looked forward to this so I could see about a potential upgrade/purchase. When I got to secor, I was told enterprise would pick me up. We waited for enterprise and then had to wait at enterprise since they didn't have any available staff to assist. I had a doctors appointment to get to 30min from my original drop off time and was almost late since I was not aware of this extra process. The enterprise car stunk like cigarettes and did not appear to have been cleaned, but I had to get to my apt ASAP. Nick had waived the cost of the renter car for the 2 days, but a bit of a heads up would have been helpful. Also, I'm not sure if enterprise is the best renter near by-upon returning the car I had to wait again for 40 min since they had a customer swearing, yelling, and overtly dissatisfied with his experience since he was not informed on charges and thought he'd be overcharged; mean while the other worker was telling another lady she had thousands of dollars worth of damage in which the other worker looked within minutes to find this was an old claim. When finalizing my paperwork, they informed me that it looks like I drove 4500 miles (I drove a max of maybe 20?). Also, I spent about $70,000 for my SUV, why should I already need brakes at 20,000 miles? More
Great service Great customer service . Washed car, too! Treated very well altogether. I will return. Had a good sales experience with Secor also with Steve Plona. T Great customer service . Washed car, too! Treated very well altogether. I will return. Had a good sales experience with Secor also with Steve Plona. Thanks for everything More
Friendly and professional I was recommended by my best friend to DeWayne of Secor of New London. I almost purchased Honda, but made me get back on Secor because he is was more I was recommended by my best friend to DeWayne of Secor of New London. I almost purchased Honda, but made me get back on Secor because he is was more professional than the other dealership. When I finally signed the closing, i was introduced to Anthony. Anthony assisted me in getting a best deal with the insurance. I will definitely refer friends and co-worker to Secor. More
Happy Customer Secor Volvo treats me as a valuable customer. The friendly staff schedules the service I request and ensures they understand what I expect to be done. Secor Volvo treats me as a valuable customer. The friendly staff schedules the service I request and ensures they understand what I expect to be done. They then turn my car over to their competent service technicians, who perform the requested work to Volvo's high standards. They get the job done right the first time. My car is returned when promised, washed if the weather permits, and the interior has been vacuumed. The free ride home allows me to do what I need to do without worry while I wait for the completion call. More
great I called for an oil change and got in the very next day. Great. Notified of need of tires. Safety is very important to me. Very clean. I called for an oil change and got in the very next day. Great. Notified of need of tires. Safety is very important to me. Very clean. More
Great experience! Definitely recommend! This is the second car I've ever purchase. The first one, a Toyota from another local dealership, was a bad experience, as I felt like I was financia This is the second car I've ever purchase. The first one, a Toyota from another local dealership, was a bad experience, as I felt like I was financially taken advantage of and they lied about what was covered in my warranty to sell the car. This time around, the sales team really listened to my concerns and treated me with the upmost respect, and with complete transparency. I test drove a few different vehicles (all were pretty great actually), and I appreciated the time DeWayne and Richard took answering my questions. I never really considered buying a Mitsubishi before, but after talking to Richard, the sales manager, about what I need in a vehicle and my budget, he was able to get the perfect car for me. He truly listened and didn't try to up sell me into a vehicle that didn't fit my lifestyle, or was too much money. I paid exactly what I was quoted, and there was full transparency throughout the process. I can't say enough good things about this team. I got some modifications done to the car, and had it back the next day. It was a really quick process and I can't say enough about how nice everyone was there. If you're looking to buy a car, and you want to feel valued and listened to, I would go to Secor Mitsubishi any day. More