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Secor Volvo Cars

New London, CT

4.8
1,402 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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575 Broad Street

New London, CT

06320

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Showing 1,402 reviews

November 14, 2018

Poor Communication Poor to NO communication. Longer service than originally said it would take. Had car for 1 day before it needed to be returned to fix. More

by ATEIXEIRA
Recommend Dealer
No
Employees Worked With
Service Dept.
Dec 11, 2018 -

Secor Volvo Cars responded

We are sorry to learn of your concerns.Please feel free to contact me with more information so we can help.Thank you. Eric Weiss,Parts and Service Director,Secor Auto Group,860-442-3232 x103

November 13, 2018

Diagnostics Appointment I brought my '09 S60 in for a check on the struts because a quick oil change company had reported I need new struts due to rust. I went to Secor Volv More

by M.FIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Doyle, Nick Rose
November 12, 2018

Sunshine on a Rainy Day I dumped my stuff into the back of my Volvo, slid into the driver's seat and to my dismay could not engage the seat belt! I had to get to class -- I t More

by Teachers Never Retire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julius, Mackenzie Gill
November 08, 2018

Went over and above! MY service went well, but after leaving the dealer, noticed my rear wiper wasn't working. I returned to Secor, but all the techs were at lunch. Th More

by TJKICKINBACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2018

Thanks to everyone at Secor motors, excellent customer servi Rich, Anthony, Dianne, and everyone I have come across while purchasing my vehicle at Secor Motors were kind, courteous and straight forward! They did More

by DFDAZED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Pelacio, Anthony Gonci
November 05, 2018

Best Car Buying Experience I've Ever Had Recently my wife and I were looking for a used car and found ourselves at Secor. Diane showed us some cars and we quickly narrowed our choices down to More

by DaveLoewenstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Doyle
November 05, 2018

Great shop This dealer always impresses us! Service done, car presented cleaned up. Wheels torqued to spec! We will continue to use Secor and will also look for More

by PFAZIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Rose
November 02, 2018

Happy with the new car purchase Very happy with the new car. Steve was very knowledgeable about the product and it was the most informative test drive I have ever taken which is a g More

by chawk
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Doyle, Anthony Gonci
November 02, 2018

Nice Jeep Dad! I was extremely happy with my experience at Secor, especially with Diane Gebhard, Richard Palacio, Rob Dupont and Anthony Gonci. Do to the distance I More

by Airboss81
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Gonci, Anthony Gonci, Rob Dupont
November 01, 2018

Wonderful wxperience Very happy with car and the whole dealer experience would definetly recommend dealer to my friends Have looked for a while at other dealerships and More

by Rick m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheryl Macomber
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