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Secor Volvo Cars
New London, CT
1,402 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,402 reviews
November 21, 2018
Friendly and attentive service. My wife and I have purchased several cars and had regular service in recent years. We are loyal Secor customers. The only suggestion I would have is t My wife and I have purchased several cars and had regular service in recent years. We are loyal Secor customers. The only suggestion I would have is that an effort be made to integrate data base to show car purchase and car service histories by ‘family’. We had a question that related to the original purchase specs. It should be easy to see this info. More
by PLASUSA
Verified CustomerEmployees Worked With
Nick Rose
November 20, 2018
Perfect car perfect price Dewayne was our salesman, he was so nice and helpful! He worked on the price happily and our new car is the perfect fit. The dealership was quick and Dewayne was our salesman, he was so nice and helpful! He worked on the price happily and our new car is the perfect fit. The dealership was quick and attentive to pur needs and wants. Greatful for a stress free car buying experience! More
by Dukeoa5599
Employees Worked With
DeWayne Dockins, Anthony Gonci
November 20, 2018
Efficient I am always greeted immediately and given help as soon as I walk in the door. I’m kept updated with what I’m having done I am always greeted immediately and given help as soon as I walk in the door. I’m kept updated with what I’m having done More
by Oldschool
November 20, 2018
Truly Exceptional The personnel at this dealership went above and beyond expectations to make our 10,000 mile service a "non-event." The car was picked-up, serviced, a The personnel at this dealership went above and beyond expectations to make our 10,000 mile service a "non-event." The car was picked-up, serviced, and brought back - at no charge. I call that experience "Truly Exceptional." More
by Gail-XLR8
November 19, 2018
Best car buying experience This was the best car buying experience I’ve had. Anthony Was thorough and fast he made sure I had everything I needed including an extended warranty. This was the best car buying experience I’ve had. Anthony Was thorough and fast he made sure I had everything I needed including an extended warranty. I would recommend this dealership for anyone looking to buy a car new or used. More
by Abugden
Employees Worked With
Anthony Gonci
November 19, 2018
Body Shop repair of right front passenger door scratch/chip. My wife forwarded this e mail to me since I was involved. Manager John Pasternak and Jennifer were tremendous to work with. I have have work done on m My wife forwarded this e mail to me since I was involved. Manager John Pasternak and Jennifer were tremendous to work with. I have have work done on my cars there in the past and have always been satisfied. But this time they were especially helpful and patient as they helped me correct a problem that started with the Secor Subaru Service Department and Dent Wizard. While a dent was removed, a new scratch and paint chip were created. I want to make it clear that I have provided a somewhat critical review of an employee in the Service Department at Secor Subaru, but this should not reflect poorly on John or Jennifer, who I think are outstanding representatives of your company. More
by DKM720
Employees Worked With
John Pasternak and Jennifer Lewis at Secor Collision Technology, staff in the waiting room were very helpful
November 19, 2018
I won't be back! In a recent visit, the service department claimed my Volvo needed a new engine. Very little information was provided other than this statement. This In a recent visit, the service department claimed my Volvo needed a new engine. Very little information was provided other than this statement. This was the final poor service received in less than 3 months. I had the oil changed 3 months earlier and voiced a concern over the battery. It was reported to me that the battery was checked and was fine. In less than two weeks, I had the car back and was told it needed a new battery. With regard to needing a new engine, I took the car elsewhere. While not a cheap repair it was less than 1/4 of the cost compared to having the engine replaced at Secor. I will not be back! More
by Volvo Report
Employees Worked With
I don't know who looked at the car. Never given that information. The only information I received was that "a technician" looked at your car., Mackenzie Gill
November 16, 2018
Tune-Up, Maintenance, and New Tires Nick and his service crew did a great job. My battery died over a weekend at a moment when I had a plane to catch. Stephen made arrangements for me Nick and his service crew did a great job. My battery died over a weekend at a moment when I had a plane to catch. Stephen made arrangements for me to drop the car over the weekend, for service on Monday. Service department kept me up to date about things needed and costs. They were very helpful and the car was all ready to go when I returned from my trip. Terrific experience. More
by Seacuin
November 16, 2018
Thank you - really great experience We had a wonderfully smooth and easy purchase of a CPO Volvo. Service and financing was excellent - way above expectations. Thank you to all for a We had a wonderfully smooth and easy purchase of a CPO Volvo. Service and financing was excellent - way above expectations. Thank you to all for a genuinely enjoyable experience. More
by FH
Employees Worked With
William Damberg, Anthony Gonci
November 14, 2018
Emissions The valve needed repair. Now we have to return to repair or replace the pump. This car is a lease and under warrantee. This is most inconvenient despi The valve needed repair. Now we have to return to repair or replace the pump. This car is a lease and under warrantee. This is most inconvenient despite the loaner cars and rentals provided by Secor. More
by VTHORS
