Secor Volvo Cars

Service The best service anywhere, really help us out ! Helped save us money, explained everything to us , told us when the car was being worked on and called The best service anywhere, really help us out ! Helped save us money, explained everything to us , told us when the car was being worked on and called and give us updates, thanks Jonathan Bennett More

Nice Dealership Did all my work with dealership through emails, texting. No problems. Easy to deal with. Everything went as planned. Car was ready when I got there. R Did all my work with dealership through emails, texting. No problems. Easy to deal with. Everything went as planned. Car was ready when I got there. Robert and DeWayne were great. More

It was straight up and no haggling! Dwayne has been nice and was very straight up. He was very attentive to all my questions. The Manager Richard was very courteous and friendly. Dwayne has been nice and was very straight up. He was very attentive to all my questions. The Manager Richard was very courteous and friendly. More

Yes thank you for the great service Actually I drove 150 miles from New York just to take a look of a vehicle. Not sure yet will buy it or not ! But somehow the staffs provided me wit Actually I drove 150 miles from New York just to take a look of a vehicle. Not sure yet will buy it or not ! But somehow the staffs provided me with a great service and I have nothing to complain about it. And yes I just buy it and drive back home the same day :) I have no regret and I do recommend this dealer shop. More

Time for a battery replacement I made an appointment at Secor Volvo because I had seen a message on my dashboard that my car battery was low. I'd seen this message twice when I made I made an appointment at Secor Volvo because I had seen a message on my dashboard that my car battery was low. I'd seen this message twice when I made the appointment. I arrived at the service desk a little before my scheduled appointment. Mackenzie and Nick listened while I explained the problem. After a while, Nick came to the waiting area and told me that there was a bad cell in the battery. The original battery in the vehicle was close to six years old. The battery was replaced and I was on my way after paying for the service. The service advisors are always friendly and courteous which makes it a pleasure to get my car taken care of at Secor Volvo. Very pleased, as always. More

Excellent Customer Service Excellent experience...I got exactly what I wanted and more...Cheryl Macomber was just great, a new salesperson who went above and beyond helping to a Excellent experience...I got exactly what I wanted and more...Cheryl Macomber was just great, a new salesperson who went above and beyond helping to answer my questions. Everyone did a great job. I would highly recommend Secor. Thank you again ... Cheryl Sittnick More

Volvo V90 I ordered a 2019 V90. Wasn’t ready when I needed it. Was given a loaner vehicle to use for a month while waiting. Will was always quick to respond to I ordered a 2019 V90. Wasn’t ready when I needed it. Was given a loaner vehicle to use for a month while waiting. Will was always quick to respond to my inquiries (even on his day off) and was extremely informative about the vehicle I was leasing. Delivery was relativelypainless. Paperwork was ready for signing when I arrived and I was quickly on my way. Will followed up after a couple of days to see how I was liking my car and to ask if I had any questions. I generally find the process of buying a new car equivalent to dental work. Will, Bob and Anthony made it effortless. More

I love my dealer & their service I used to be an anti-Volvo person. My XC90 & Secor Volvo, New London, CT changed all that. Great service and follow-up made the switch to Volvo a grea I used to be an anti-Volvo person. My XC90 & Secor Volvo, New London, CT changed all that. Great service and follow-up made the switch to Volvo a great choice. More

Disappointent After over 20 years as a customer, including purchase of five vehicles and receipt of service, a recent experience has called into question the trustw After over 20 years as a customer, including purchase of five vehicles and receipt of service, a recent experience has called into question the trustworthiness of this company. Over this time period, I was satisfied with those cars I had purchased and the quality and responsiveness of the service division. Recently, I was ignored for a month regarding a concern and then was given conflicting information and data from the service and sales departments concerning a purchase from one year ago and a subsequent issue which had arisen. Their offer to resolve the issue fell short of fairness and sadly, I find it necessary to leave a company which I had trusted for over two decades. More

Great experience I felt from my first email communication to driving off the lot with my new Outlander sport that the people at Secor Mitsubishi were honest and transp I felt from my first email communication to driving off the lot with my new Outlander sport that the people at Secor Mitsubishi were honest and transparent. In this tough car buying market Secor has succeeded in making a hard to please buyer happy. I would highly recommend giving them a chance to earn your business. More