Secor Volvo Cars

I brought my car in for a warranty covered ApplePlay software update. The letter from Volvo (re: the update) indicated that this update would take ~ 20 - 30 minutes. My appointment took 2 hours. When software update. The letter from Volvo (re: the update) indicated that this update would take ~ 20 - 30 minutes. My appointment took 2 hours. When I first dropped off my car, I told the service rep that I would wait for my car and asked for an estimate for how long the service would take. The representative said he couldn't tell me. I waited 1 hour and then asked again, and received the same answer. I certainly understand that a car service center will be busy, but given Secor's focus on customer service I would expect a different level of attentiveness. Additionally, it was disappointing that no one tried to provide me with some guidance for how long the service would take when I asked twice. More

Great customer service. On-time, easy to make an appointment and easy to pick up. Very nice people and did a great job. Appreciate getting a clean car back too! On-time, easy to make an appointment and easy to pick up. Very nice people and did a great job. Appreciate getting a clean car back too! More

Grear customer service. Very personable and accomodating. Very pleased with the car and the experience! Very personable and accomodating. Very pleased with the car and the experience! More

Good experience. Good people. Otto was responsive and helpful throughout the process and the transaction was efficient. Good people. Otto was responsive and helpful throughout the process and the transaction was efficient. More

Had a wonderful experience. The service was quick and the team were wonderful! Easy drop off and pick up when ready. Thank you team Secor! The service was quick and the team were wonderful! Easy drop off and pick up when ready. Thank you team Secor! More

The most notable part of my entire experience was the test drive I took with Stephen P. He not only explained fully all aspects of the car but showed me the cars capabilities. He is truly one of a kind s test drive I took with Stephen P. He not only explained fully all aspects of the car but showed me the cars capabilities. He is truly one of a kind salesman and a true asset to Secor Volvo. More

Best experience ever! Felt like I was at the spa start to finish. No stress at all. Felt like I was at the spa start to finish. No stress at all. More

Anthony was very knowledgeable about the Volvo product. He was patient with us and explained everything in detail, sometimes more than once because we struggled with the newer technology. The process to pu He was patient with us and explained everything in detail, sometimes more than once because we struggled with the newer technology. The process to purchase was seamless. Anthony was friendly and an asset to the Secor dealership. Steve was also very patient with us when a little hiccup occurred on delivery day. Once we sat to sign the documents Steve was very thorough and things were seamless. Overall the entire experience was stress free and informative. We are very pleased with our purchase. The XC60 has taught us many things thus far. We are still getting to know her. More

Courteous, efficient, easy to schedule appointments. the place is also clean and comfortable. Very efficient customer service the place is also clean and comfortable. Very efficient customer service More