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Secor Volvo Cars
New London, CT
1,367 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,367 reviews
December 21, 2018
Happy with the service people Unfortunately, Secor Volvo has been under construction for over two years. I feel sorry for the people who work there. The waiting room is up a concr Unfortunately, Secor Volvo has been under construction for over two years. I feel sorry for the people who work there. The waiting room is up a concrete stairway, and is most unattractive. Although I was extremely happy with the service, I will go elsewhere until the building is fixed. Not a welcoming place. Cissie Keogh More
by CGK1331
Verified Customer
December 20, 2018
Not sure what happened I have to say this is my second visit to this dealership in the past 5 months and thank God my Volvo doesn't need service very often. I have bought t I have to say this is my second visit to this dealership in the past 5 months and thank God my Volvo doesn't need service very often. I have bought two cars from these guys in the past then moved away from Volvo's but came back with the acquisition of another one for my wife and these guys are just bad. There is no compassion or understanding, I dropped the car off to a building that was physically open but not a sole around. I mean the door was unlocked and I called around no one was there it was spooky, the next day I got a call from Eric and was told oh no the car is supposed to drive this way. Then after $60 to balance four tires i was told the brand new cooper tires are bad.?!? I am 50 years old and have purchased expensive and cheap tires was never told they were bad. Anyway I am going to my tire store and CT own Volvo from now on. Heck any other Volvo shop will work the car is certified pre-owned so I have a lot of covered service to go just not with these guys. I just don't believe or trust them with a car my wife and kids ride in. More
by CTvolvoGuy
December 19, 2018
Excellent service and Professionalism Secor auto center in New London is one of the best dealerships I have ever been in in the past I have been to others but took advantage of me but the Secor auto center in New London is one of the best dealerships I have ever been in in the past I have been to others but took advantage of me but there’s shop works with you to get you the best deal and once you purchase a vehicle there their service is a monks the best ever they treat me like I’m a queen they service my car the way it should be done with trust! Julie and Service is awesome and she knows her job and when I purchased my car Anthony and financing is one of the best I have ever met! If you are in need of a car or SUV you need to go to Secor Mitsubishi Volvo dealer in New London ... More
by Outlander sport
December 17, 2018
Great service Julie is always so nice and pleasant. Fast service. I always feel comfortable bringing my car in to be serviced there. Would recomend this place to o Julie is always so nice and pleasant. Fast service. I always feel comfortable bringing my car in to be serviced there. Would recomend this place to others . More
by Heidi
Employees Worked With
December 17, 2018
good experience Secor Volvo attended to my issue promptly. Eric Weiss was quite helpful and accommodating. Much appreciated. I would recommend Secor to anyone lookin Secor Volvo attended to my issue promptly. Eric Weiss was quite helpful and accommodating. Much appreciated. I would recommend Secor to anyone looking to purchase a Volvo. More
by DWEINSCHENKER
Employees Worked With
December 15, 2018
Great experience!! Will the sale rep was very helpful! Great people very helpful !! No games good sales reps!Will spent time with me and showed me my new vehicle in and out! Connected my phone to the car I Great people very helpful !! No games good sales reps!Will spent time with me and showed me my new vehicle in and out! Connected my phone to the car I really appreciated that😊👍 More
by AnnieS60
Employees Worked With
William Damberg, Rob Dupont
December 13, 2018
Amazing staff and service My wife and I had never felt so comfortable purchasing a vehicle. Will was very patient, honest and knowledgeable with the S60 we were looking at and My wife and I had never felt so comfortable purchasing a vehicle. Will was very patient, honest and knowledgeable with the S60 we were looking at and Anthony got us right where we wanted for our budget. All in all everyone was VERY personable. 10/10 would buy from them again. More
by sean156
Employees Worked With
William Damberg, Anthony Gonci
December 08, 2018
Great Service I always feel confident when I bring my Volvo in for service that the staff involved will check car out and recommend any needed repair work that it n I always feel confident when I bring my Volvo in for service that the staff involved will check car out and recommend any needed repair work that it needs. After all, the car is 2005 with 217,000 miles on it and it runs like a charm - no need to buy a new one when this one is running so well. More
by Bill1936
December 03, 2018
Great Salesman Rarely do I write reviews, but the salesman, Dewayne Dockins, deserves a high five! His approach, knowledge, and friendliness are what separates him f Rarely do I write reviews, but the salesman, Dewayne Dockins, deserves a high five! His approach, knowledge, and friendliness are what separates him from the rest. He understands today's buyers as well as getting to know the buyer's needs in a vehicle. Great salesman, and he trimmed the fat to close the deal. I was not the buyer, my friend was, but I was there for the test drive, negotiations, and final sale. Fast easy process. I have purchased two Volvos from Secor and recommend all to visit Secor. More
by Audi Q5 2017 Best
Employees Worked With
DeWayne Dockins
December 01, 2018
Service under warrantee. The service was to replace a pump. this follows a previous malfunction. This should not happen with a new car which is why we lease in the first place The service was to replace a pump. this follows a previous malfunction. This should not happen with a new car which is why we lease in the first place. Great service however. More
by VTHORS
