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Secor Volvo Cars
New London, CT
1,403 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,403 reviews
March 20, 2019
Excellent Everything was great, they even finished the work sooner than estimated. However...the price I paid was outrageous. Next time I will have to shop aro Everything was great, they even finished the work sooner than estimated. However...the price I paid was outrageous. Next time I will have to shop around for more reasonable oricing. More
by THERESAMADONNA
Verified CustomerEmployees Worked With
Nick Rose
March 19, 2019
Good experience Diane knows her product and made the buying experience easy and pleasant. Rob DuPont has all the paper work ready and the transaction was professional Diane knows her product and made the buying experience easy and pleasant. Rob DuPont has all the paper work ready and the transaction was professional yet friendly. More
by Stevenmbo
March 19, 2019
Staff courteous and obliging Staff anticipate your needs and proceed in a professional manner with processing the sevice. When arranging the service time the staff are most accom Staff anticipate your needs and proceed in a professional manner with processing the sevice. When arranging the service time the staff are most accommodating and meet your schedule needs. More
by DIANET2746
March 13, 2019
Feedback from recent visit for service for 2004 Volvo Mr. Rose was professional and courteous. He took time to explain service process performed. Car was clean and ready in an appropriate time due to th Mr. Rose was professional and courteous. He took time to explain service process performed. Car was clean and ready in an appropriate time due to the service performed. More
by Volvo Driver
Employees Worked With
Nick Rose
March 13, 2019
Happy Customer! I couldn’t have been more pleased with the customer service. Both Diane and Anthony went the extra mile to help us. They were friendly and helpful fro I couldn’t have been more pleased with the customer service. Both Diane and Anthony went the extra mile to help us. They were friendly and helpful from beginning to end! More
by DOVEYDY
March 12, 2019
Five Star Service Excellent service provided by a knowledgeable staff of experts. Preventive suggestions were greatly appreciated. The car service waiting area was comf Excellent service provided by a knowledgeable staff of experts. Preventive suggestions were greatly appreciated. The car service waiting area was comfortable and service information was provided to answer all questions. More
by TRUDY.CARPENTER
March 11, 2019
Tire replacement, Android Auto Nick was very responsive and accommodating with my situation regarding the tire replacement and getting the Android Auto to pair with my phone. I am v Nick was very responsive and accommodating with my situation regarding the tire replacement and getting the Android Auto to pair with my phone. I am very pleased with the service I received. More
by ArchtopMusicPhil
March 07, 2019
2012 Volvo battery replacements My 2012 Volvo battery was replaced May 2018. About 6 months later I started getting a Low Battery message every so often. Went back to Secor and it tu My 2012 Volvo battery was replaced May 2018. About 6 months later I started getting a Low Battery message every so often. Went back to Secor and it turned out to be a faulty battery and had to be replaced again. It was under warranty and it was replaced. The maintenance crew were very efficient and my wait was about 45 minutes. More
by Hunkawoman
Employees Worked With
Nick Rose
March 07, 2019
great experience! Just had my 30k mile check up. needed and oil change and tire rotation too. vacuuming and window wash was a nice touch! Great friendly experience. A Just had my 30k mile check up. needed and oil change and tire rotation too. vacuuming and window wash was a nice touch! Great friendly experience. Always pleasant going to Secor! More
by DRYNG33
Employees Worked With
Nick Rose
March 04, 2019
$200.00 for an oil change and an air filter. Check engine light came on so my wife took the car to the dealership. As part of the service they changed the air filter saying it was not a Mitsubish Check engine light came on so my wife took the car to the dealership. As part of the service they changed the air filter saying it was not a Mitsubishi filter and that was part of the problem. I call BS!! The old filter was clean and did not need to be changed. Also when we purchased the car we were told the extended warranty was bumper to bumper; now we are told it's drive train only. Obviously I will never purchase another vehicle from this dealership again. You have been warned. We More
by DV33DV
Employees Worked With
