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Secor Volvo Cars

New London, CT

4.8
1,403 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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575 Broad Street

New London, CT

06320

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Showing 1,403 reviews

April 08, 2019

Pleasant and quick Service was prompt ..service people was very polite ,pleasant and courteous ...Excellent service is the reason I have returned many times Nick was th More

by OTURNER2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
Apr 12, 2019 -

Secor Volvo Cars responded

Thank you so much for sharing your experience with Secor Volvo in New London, Eric and Nick. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear our service was excellent because your opinion matters to us. The team will be thrilled to hear your feedback! We are getting closer to finishing the renovations of the Volvo building, so thank you for your patience and please join us to celebrate this achievement soon. Respectfully, Julia Secor

April 04, 2019

Fabulous, thorough and professional! We were out of state 1400 miles away when we started having the transmission problem. The Volvo dealership there had our car for 3 days and didn’t fix More

by MARGARETRGAYDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
Apr 12, 2019 -

Secor Volvo Cars responded

Thanks for this amazing review for Secor Volvo in New London, Eric and Nick. We strive to provide excellent service and have every encounter be a 5 star event. it looks like we accomplished that with you! We will share your review with our team. We are getting closer to completing the renovations of Secor Volvo and hope you will join us to celebrate this achievement soon. Respectfully, Julia Secor

April 03, 2019

No sales games Straight forward, honest, community involved dealership. Employees have tenure and seem empowered to make a decision. Everyone, even employees I met More

by MATT ST.AMOUR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : New manager in sales, Anthony Gonci
Apr 03, 2019 -

Secor Volvo Cars responded

What a great review! Thank you so much for sharing your experience with Secor Auto Group, Steve and Anthony. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Secor vehicle and the team will be thrilled to hear your feedback! Respectfully, Julia Secor

April 03, 2019

Efficient, informative Nick Rose is a great provider of service. The rest of the staff is relaxed, intelligent and friendly. The staff is clear about necessary repairs. I More

by CMK1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose
Apr 03, 2019 -

Secor Volvo Cars responded

On behalf of all of us at Secor Volvo in New London, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Nick and have confidence in the work performed for you. We will be sharing your feedback with our team. We look forward to providing service for you for many years to come. Respectfully, Julia Secor

April 02, 2019

2015 Buick Went to secor cause they had a Buick I was looking at online . Never bought a car from a dealership before always bought from private owners didn’t kn More

by RAYBAT3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Matters, Anthony Gonci, Frank Foley
Apr 03, 2019 -

Secor Volvo Cars responded

Hearing that you had an excellent experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Secor Auto Group in New London, We wish you many happy miles in your 2015 Buick. We look forward to serving you for many years to come! Respectfully, Julia Secor

April 01, 2019

New to area, service department here is an upgrade I recently moved to CT from the DC area, and I needed regular service and a brake problem addressed. So much easier dealing with these guys than what More

by bvd
Recommend Dealer
Yes
Employees Worked With
Nick Rose
Apr 03, 2019 -

Secor Volvo Cars responded

Thank you for such an informative and positive review for Secor Auto Group and Nick Rose. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear your expectations were exceeded and that the team did a good job in attending to your needs. Your feedback will be shared with our team. Respectfully, Julia Secor

April 01, 2019

Excellent Service Department! Had my regular service (oil change, tire rotation etc) at Secor Volvo Mitsubishi. Everything was excellent - right down to charging my low battery. More

by weezey66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

Secor Volvo Cars responded

Thank you so much for sharing your experience with Secor Auto Group and Julie Mei. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear your service was excellent and the team will be thrilled to hear your feedback! Respectfully, Julia Secor

March 29, 2019

Julie is a peach Took care of all that a needed no stress. Can't beat the price.service was done promptly and with a smile. Would recommend to anyone. More

by cwbrear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

Secor Volvo Cars responded

Thank you so much for sharing your experience with Secor Mitsubishi and Julie Mei. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! I'm especially glad to hear your service needs were met promptly and with a smile! The team will be thrilled to hear your feedback! Respectfully, Julia Secor

March 29, 2019

Great service department Julie was very friendly and greeted me by name! I came in for an oil change, but was offered an inspection which revealed a problem which Julie explai More

by gramteri5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

Secor Volvo Cars responded

Thank you so much for sharing your experience with Secor Mitsubishi and Julie Mei. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you loved your experience with us and that you were pleasantly surprised by our attention to our customers. The team will be thrilled to hear your feedback! Respectfully, Julia Secor

March 25, 2019

Excellent non pushy very informative salesperson Excellent non pushy very informative and fast sales Very helpful friendly and professional. Great demo of car and good deal. Contacted my insurance More

by DABELE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Gonci, Frank Foley
Apr 03, 2019 -

Secor Volvo Cars responded

Thank you so much for sharing your experience with Secor Volvo, Steve and Frank. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear of your excellent experience and that you are pleased with your Secor vehicle. The team will be thrilled to hear your feedback! Respectfully, Julia Secor

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