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Secor Volvo Cars

New London, CT

4.8
1,403 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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575 Broad Street

New London, CT

06320

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Showing 1,403 reviews

April 24, 2019

Nick's review Nick has always been most helpful. He provides a ride to the office and looks out for me. For example, he had my tires rotated on his own initiative. More

by WAYNE_DEVOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose
May 13, 2019 -

Secor Volvo Cars responded

Thank you for this excellent review of Secor Volvo in New London. Our clients' well being is a primary concern of ours and it is nice to know that our interest in them is appreciated. Thank you for taking the time to write positive comments about Nick and I will be sure to communicate them to him and the rest of our team. We anticipate having our Volvo remodeling celebration as soon as the last details are complete and hope you will attend! Respectfully, Julia Secor

April 21, 2019

I love my volvo... Diane was very nice and easy to work with and a good listener. Plus help me what was good for me and great deal on my new Volvo s60 t5 awd. More

by FRANCESTCYR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Gonci, Frank Foley
Apr 23, 2019 -

Secor Volvo Cars responded

Thanks for taking the time to share your positive experience with Secor Volvo in New London! We are thrilled that you love your Volvo and that you had the 5 star experience we strive to provide. Thanks also for commenting on Diane's listening skills because that is how we appraise your needs and work to make this the best experience possible. I will communicate your positive review to Diane, Anthony, Frank and the rest of the Secor Volvo team. Please join us soon for the celebration of the opening of the newly remodeled Secor Volvo showroom and service areas to better serve our customers . Respectfully, Julia Secor

April 18, 2019

Secor and Volvo both great brands. We have owned nine Volvo’s starting with a PV444 in college. Our 1976 DL245 saved our lives when we were hit head on by a drunk driver at over 55 M More

by EDGELEA21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Secor, Nick Rose
Apr 18, 2019 -

Secor Volvo Cars responded

Thank you for this extraordinary testimonial to the value of driving a Volvo! From the time my 16 year old neighbor survived a crash in her Volvo when hit by a drunk driver as she waited at a stop sign, to the story Donald Sutherland told about how his life was saved in his Volvo at an intersection crash, I have been a firm believer in Volvo design and construction. Please visit the Volvosavedmylife.com website to see other stories and share yours if you like. We are thrilled that you were driving a Secor Volvo and that we were able to help you over the years in sales and service. I will communicate your 5 star review to Nick, Eric and Charlie. Respectfully, Julia Secor

Apr 18, 2019 -

Secor Volvo Cars responded

We are getting close to finishing the remodeling of the Volvo building. Please join us soon to help us celebrate!

April 17, 2019

Responsive and Timely Service I received excellent customer service. They were quick and effective at diagnosing issue and performing repair. They are always friendly and accommoda More

by MNJANES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose
Apr 18, 2019 -

Secor Volvo Cars responded

Thank you for this excellent review for the Secor Volvo team! Your recommendation means a lot to us. We strive to have every opportunity be a 5 star event and it looks like we achieved this with you! We will be sharing your review with Nick and the service team! Thanks for taking the time to pinpoint their quick and effective diagnostic skills. We look forward to working with you in the future. Respectfully, Julia Secor

Apr 18, 2019 -

Secor Volvo Cars responded

We are getting close to finishing the remodeling of the Volvo building. Please join us soon to help us celebrate!

April 16, 2019

Volvo S60 Everyone was very friendly and great to work with. I never felt pressured to buy and was given time to think over my decsion. My new volvo is beautif More

by ANIECERN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Plona, Anthony Gonci, Rob Dupont, Frank Foley
Apr 18, 2019 -

Secor Volvo Cars responded

We are thrilled you love your new Secor Volvo and that Steve, Anthony, Rob and Frank were the team members that made the experience great. We respect that purchasing a car is an experience that requires engaging our customers on different levels from the practical to an appreciation of the beauty of the Volvo. Thanks for taking the time to share your review. Happy and safe travels! Respectfully, Julia Secor

Apr 18, 2019 -

Secor Volvo Cars responded

We are getting close to finishing the remodeling of the Volvo building. Please join us soon to help us celebrate!

April 16, 2019

Easy process, start to finish. The folks at Secor Subaru are always helpful and thorough in their work. I will continue to bring my cars here for service. The waiting room, as well, More

by MGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
Apr 18, 2019 -

Secor Volvo Cars responded

Thank you for your amazing review and for noticing the fact that from the waiting room to the sales and service areas, we want to make this the best customer experience possible. Thank you for taking the time to share your thoughts and for complimenting our staff and in particular Lauren for their helpfulness and thoroughness. We hope to see you again to service your needs in the future. Respectfully, Julia Secor

April 13, 2019

Terrific Very friendly and timely. Did everything that was asked and explained each item and the rationale for each part of the service. Good job and through More

by WILLIAM_VERHOEFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2019 -

Secor Volvo Cars responded

Thank you for this terrific review! We strive to make every experience with Secor Volvo a 5 star event and it looks like we achieved that with you! I will share your review about the timeliness and thoroughness of service with Eric and the entire service team. Happy and safe travels. Respectfully, Julia Secor

Apr 18, 2019 -

Secor Volvo Cars responded

We are getting close to finishing the remodeling of the Volvo building. Please join us soon to help us celebrate!

April 12, 2019

wonderful and caring expert service and great help everyone was so caring and helpful , they all really take a interest in making your experience delightful , service was More

by KMKK525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the fellow that washed my car was great, did not get his name, Nick Rose
Apr 12, 2019 -

Secor Volvo Cars responded

Thank you for this amazing review for Secor Volvo in New London, Eric, Nick and Dan (washed and detailed your car). We are thrilled that your experience was delightful because we know your time is valuable. We want every experience with us to be a 5 star event and it looks like we achieved that with you! We will share your review with our team. We are getting closer to completing our renovations and hope you will come celebrate this achievement with us when we are done! Respectfully, Julia Secor

April 11, 2019

Very friendly and efficient I had an appointment for a key replacement in my Volvo. I was told it would take approximately one hour. When I arrived in the morning the key was re More

by JAMES_R_RUSSEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Two nice young men at the service center. Do not have names.
Apr 12, 2019 -

Secor Volvo Cars responded

Thanks for this amazing review for Secor Volvo in New London, our Service Manger, Eric, Nick and Alex our Service Advisers! We want every experience with us to be a 5 star event and it looks like we accomplished that with you. We know your time is valuable so we want to complete the work in a timely manner. We also appreciate your taking the time to write an excellent review. We will share this with the team! We are getting closer to finishing our renovation of the Volvo building and would like to have you join us to celebrate this achievement soon. Respectfully, Julia Secor

April 08, 2019

Terrific service The attention to detail was terrific. They are also great at communicating whatever you need to know. My car was done exactly when they said it would More

by MARIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
Apr 12, 2019 -

Secor Volvo Cars responded

Thank you so much for this terrific review for Secor Volvo in New London, Eric and Nick. We know your time is valuable so we strive to make this as positive an experience as possible. the team will be thrilled to hear your feedback! We are getting closer to completing the renovations of Secor Volvo, so please join us to celebrate this achievement soon, Respectfully, Julia Secor

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