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Secor Volvo Cars

New London, CT

4.8
1,474 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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575 Broad Street

New London, CT

06320

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Showing 1,474 reviews

September 22, 2019

Wonderful experience Everyone I worked with at Secor Volvo was an absolute pleasure. They made the experience of buying my new XC60 very easy. They found the exact car I w More

by Quincy Hammond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Gonci, Frank Foley
September 21, 2019

No clue Front desk- Not knowledgeable on whether the service was needed at the time as well as if it was covered under the warranty. A lot of confusion More

by HATCHHL17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Sadler
Sep 23, 2019 -

Secor Volvo Cars responded

We were sorry to learn of the confusion on your last visit.I was glad that we had a chance to speak and straighten out any questions on warranty and pre paid maintenance.If you have any additional questions please feel free to contact me.Thanks,Eric Weiss,Parts and Service Director,Secor Volvo Cars

September 20, 2019

Great A very refreshing experience, professional staff. There was no pressure, very relaxed atmosphere. Thanks to your staff, Will be looking at this deale More

by PGT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Gonci, Rob Dupont
September 20, 2019

Easy process Everyone was great. We knew exactly which car we wanted so it was a quick process, but it was low pressure, easy conversation, and they took good car More

by Joel + Nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2019

All around great experience! I saw this car listed on on their website and it fit my needs perfectly. Called in the morning and by the afternoon I was driving it home! Steve made More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Gonci
September 16, 2019

Top notch service,friendly employees, very helpful and went Great customer service explained everything to me about my car very helpful. went beyond ..what I expected. so helpful and told me what I needed to g More

by Cleo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
September 14, 2019

Pleased Courteous service staff. Excellent work and customer service. Scheduling was easy and convenient, and the loaner was greatly appreciated.appreciated. More

by Jamatruda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2019

High Challenge Electrical Repair Solved Julie was professional in every way and satisfied all of my requests and questions completely in the journey of this difficult electrical diagnosis an More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician Randy (I never asked of his surname)
September 13, 2019

Martin the XC 90 says thanks The guys at this shop are super! They addressed my recall notice and tool care of the 70K service check up..car was in and out while I had breakfast More

by JYJEEP
Recommend Dealer
Yes
Employees Worked With
Jules the driver was so nice, Alex Sadler
September 11, 2019

5-Star Experience From 5-Star Team! I had a fantastic experience all around with Steve and Anthony in getting my first new car! I can't thank them both enough. Steve was welcoming and in More

by lndinoia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Gonci
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