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Secor Volvo Cars

New London, CT

4.8
1,367 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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575 Broad Street

New London, CT

06320

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Showing 1,367 reviews

April 01, 2019

Excellent Service Department! Had my regular service (oil change, tire rotation etc) at Secor Volvo Mitsubishi. Everything was excellent - right down to charging my low battery. More

by weezey66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

Secor Volvo Cars responded

Thank you so much for sharing your experience with Secor Auto Group and Julie Mei. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear your service was excellent and the team will be thrilled to hear your feedback! Respectfully, Julia Secor

March 29, 2019

Julie is a peach Took care of all that a needed no stress. Can't beat the price.service was done promptly and with a smile. Would recommend to anyone. More

by cwbrear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

Secor Volvo Cars responded

Thank you so much for sharing your experience with Secor Mitsubishi and Julie Mei. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! I'm especially glad to hear your service needs were met promptly and with a smile! The team will be thrilled to hear your feedback! Respectfully, Julia Secor

March 29, 2019

Great service department Julie was very friendly and greeted me by name! I came in for an oil change, but was offered an inspection which revealed a problem which Julie explai More

by gramteri5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

Secor Volvo Cars responded

Thank you so much for sharing your experience with Secor Mitsubishi and Julie Mei. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you loved your experience with us and that you were pleasantly surprised by our attention to our customers. The team will be thrilled to hear your feedback! Respectfully, Julia Secor

March 25, 2019

Excellent non pushy very informative salesperson Excellent non pushy very informative and fast sales Very helpful friendly and professional. Great demo of car and good deal. Contacted my insurance More

by DABELE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Gonci, Frank Foley
Apr 03, 2019 -

Secor Volvo Cars responded

Thank you so much for sharing your experience with Secor Volvo, Steve and Frank. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear of your excellent experience and that you are pleased with your Secor vehicle. The team will be thrilled to hear your feedback! Respectfully, Julia Secor

March 20, 2019

Excellent Everything was great, they even finished the work sooner than estimated. However...the price I paid was outrageous. Next time I will have to shop aro More

by THERESAMADONNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose
Apr 03, 2019 -

Secor Volvo Cars responded

Thank you so much for sharing your experience with Secor Volvo and Nick Rose. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We appreciate your feedback on pricing and ask that you contact our Service Manager, Eric Weiss, (860) 442-3232. Eric would be happy to discuss the price structure with you. Respectfully, Julia Secor

March 19, 2019

Good experience Diane knows her product and made the buying experience easy and pleasant. Rob DuPont has all the paper work ready and the transaction was professional More

by Stevenmbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Dupont
Apr 03, 2019 -

Secor Volvo Cars responded

Thank you for this excellent review and for sharing your experience with Secor Auto Group, Diane and Rob. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear your experience was professional yet friendly. We strive for both and the team will be thrilled to hear your feedback! Respectfully, Julia Secor

March 19, 2019

Staff courteous and obliging Staff anticipate your needs and proceed in a professional manner with processing the sevice. When arranging the service time the staff are most accom More

by DIANET2746
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
Apr 03, 2019 -

Secor Volvo Cars responded

Wow, thank you for this amazing review and for sharing your experience with Secor Auto Group, Julia, Nick and Eric. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear your visit was a success. The team will be thrilled to hear your feedback! Respectfully, Julia Secor

March 13, 2019

Feedback from recent visit for service for 2004 Volvo Mr. Rose was professional and courteous. He took time to explain service process performed. Car was clean and ready in an appropriate time due to th More

by Volvo Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose
Apr 05, 2019 -

Secor Volvo Cars responded

Thank you so much for sharing your experience with Secor Volvo and Nick Rose. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you experience with Nick was professional and well organized. The team will be thrilled to hear your feedback! Respectfully,

Apr 05, 2019 -

Secor Volvo Cars responded

Thank you so much for sharing your experience with Secor Volvo and Nick Rose. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you experience with Nick was professional and well organized. The team will be thrilled to hear your feedback! Respectfully, Julia Secor

March 13, 2019

Happy Customer! I couldn’t have been more pleased with the customer service. Both Diane and Anthony went the extra mile to help us. They were friendly and helpful fro More

by DOVEYDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Gonci, Frank Foley
Apr 05, 2019 -

Secor Volvo Cars responded

Thank you so much for sharing your experience with Secor Volvo, Diane, Frank and Anthony. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you loved our customer service. The team will be thrilled to hear your feedback! Respectfully, Julia Secor

March 12, 2019

Five Star Service Excellent service provided by a knowledgeable staff of experts. Preventive suggestions were greatly appreciated. The car service waiting area was comf More

by TRUDY.CARPENTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
Apr 05, 2019 -

Secor Volvo Cars responded

Wow, what an excellent review, thanks! Thank you so much for sharing your experience with Secor Auto Group, Diane, Steve, Julie, Nick and Eric. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear that we anticipated and met your auto needs in a variety of ways. The team will be thrilled to hear your feedback! Respectfully, Julia Secor

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