Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Secor Volvo Cars
New London, CT
1,367 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,367 reviews
May 31, 2024
Anthony was very knowledgeable about the Volvo product. He was patient with us and explained everything in detail, sometimes more than once because we struggled with the newer technology. The process to pu He was patient with us and explained everything in detail, sometimes more than once because we struggled with the newer technology. The process to purchase was seamless. Anthony was friendly and an asset to the Secor dealership. Steve was also very patient with us when a little hiccup occurred on delivery day. Once we sat to sign the documents Steve was very thorough and things were seamless. Overall the entire experience was stress free and informative. We are very pleased with our purchase. The XC60 has taught us many things thus far. We are still getting to know her. More
by michiganmemories
Verified CustomerMay 30, 2024
We had a very pleasant, streamlined experience, purchasing an our S60 from Secor Volvo. They were honest, straightforward, and gave us good value for our trade purchasing an our S60 from Secor Volvo. They were honest, straightforward, and gave us good value for our trade More
by rrayc188
May 27, 2024
This was my first Volvo and I’ve been taking it in for service since I purchased it. I have never had a problem and everyone always acts in a very professional manner This time I brought my car in for 5 service since I purchased it. I have never had a problem and everyone always acts in a very professional manner This time I brought my car in for 50,000 mile service and detailing. The detailing was amazing! Highly recommend this dealership More
by JAL
Employees Worked With
May 25, 2024
Great experience, very in depth detail in explaining all the features.. Transaction was hassle free, Friendly greeting and assured me that I was in good hands with a highly rated vehicle in safety, reliabil the features.. Transaction was hassle free, Friendly greeting and assured me that I was in good hands with a highly rated vehicle in safety, reliability and professional service’s… Thanks again for taking the time to attend to all my questions and concerns.. More
by JosephDeal
May 24, 2024
The service department was excellent fixing our Saab. Very professional, curious and apprised us of every cost before performing the work.We will definitely return when work is needed on our Saab. Very professional, curious and apprised us of every cost before performing the work.We will definitely return when work is needed on our Saab. More
by sailgirl7300
Employees Worked With
May 23, 2024
Mike was courteous and professional. The body work on the hood of my car looks great. Nice work! I am very pleased! The names of the people I worked with are missing in the collision dep The body work on the hood of my car looks great. Nice work! I am very pleased! The names of the people I worked with are missing in the collision dept list below. I would have rated Mike highly and the tech who buffed out the hood of the car. More
by CINDYCHURCH1
Employees Worked With
Mike, the one who buffed out the hood of my car
May 23, 2024
We dropped the car over the previous evening for a 9:30 appt the following morning. By late afternoon the next day we never heard anything, so my husband drove by and saw the car was finished and in the up appt the following morning. By late afternoon the next day we never heard anything, so my husband drove by and saw the car was finished and in the upper lot. I wished we received a call or email with the status- I needed to juggle plans in the early evening. More
by irenesullivanherrera
May 22, 2024
The Service Department was professional, courteous, thorough and pleasant to interact with and corrected the issue with my wonderful 2024 XC60 Recharge Plus. thorough and pleasant to interact with and corrected the issue with my wonderful 2024 XC60 Recharge Plus. More
by jonathandewire
Employees Worked With
