Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Secor Volvo Cars
New London, CT
1,384 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,384 reviews
June 15, 2024
Service was great. Techs left a bit of a mess of interior. Scuffs and flipped floor mat. Techs left a bit of a mess of interior. Scuffs and flipped floor mat. More
by Paul
Verified Customer
June 14, 2024
Service at Secor is always fast and efficient. I always bring them my car. Thank you!! I always bring them my car. Thank you!! More
by MARIS
June 13, 2024
Clean, professional operation. Responded quickly with repair estimate and completed the work by early afternoon, including airbag replacement from recall. Good to take my Volvo to Responded quickly with repair estimate and completed the work by early afternoon, including airbag replacement from recall. Good to take my Volvo to a genuine Volvo shop. They know their cars. More
by ADAMS888
Employees Worked With
June 13, 2024
I was fit in in a very busy day after a holiday. I was on a trip and trying to return home. I would have been stranded. Excellent service. I was on a trip and trying to return home. I would have been stranded. Excellent service. More
by ella0823
June 10, 2024
Appointment was easy to schedule and check in was very simple. Overall is was a pleasant experience. simple. Overall is was a pleasant experience. More
by RPRICE21
June 10, 2024
Excellent service experience, not just once, but every time I bring the car in, even when a tire leak caused an unscheduled emergency visit. Customer service team is unfailingly pleasant, helpful, profes time I bring the car in, even when a tire leak caused an unscheduled emergency visit. Customer service team is unfailingly pleasant, helpful, professional and accomodating, and the tech crew is skilled and efficient. Outstanding. More
by VKOIF
Employees Worked With
June 07, 2024
Excellent experience. Professional, honest, technically well done. Very accommodating. Definitely would recommend this dealership for both sales and service Professional, honest, technically well done. Very accommodating. Definitely would recommend this dealership for both sales and service More
by doc
June 06, 2024
We received exceptional service from beginning to end. Julie Mei was gracious and helpful in setting up a complex arrangement to have both extensive body work and routine servicing done during a single v Julie Mei was gracious and helpful in setting up a complex arrangement to have both extensive body work and routine servicing done during a single visit. She is a gem!!! The body work was extremely well-done. The car looks new, despite numerous scratches, dents and other damage. The interior and exterior cleaning are superior. More
by THOMPS925
