Secor Volvo Cars
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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I have never had a bad experience with any of the Volvo dealers that serviced my cars ; and I have been a customer for over 20 years !!! dealers that serviced my cars ; and I have been a customer for over 20 years !!! More
They make the extra effort to be sure you are satisfied. Great experiences with service and sales. Great experiences with service and sales. More
Secor Volvo of New London provides excellent service with a smile: from appointment scheduling, to the time onsite for servicing, to tthe complementary car wash on the backend. a smile: from appointment scheduling, to the time onsite for servicing, to tthe complementary car wash on the backend. More
Replaced the battery (warranty - I paid only for labor). This solved all the problems I had seen. Julie really knows her stuff. Great to work with. Dealership is a pleasant place to wait while car is This solved all the problems I had seen. Julie really knows her stuff. Great to work with. Dealership is a pleasant place to wait while car is being serviced. Free coffee is a plus. :-) More
Secor was a pleasant place to buy a car. I spoke with Kayleigh and she got me a price on a used certified C40. She put me in contact with Otto who I drove up to from NY to see about the car. I spoke with Kayleigh and she got me a price on a used certified C40. She put me in contact with Otto who I drove up to from NY to see about the car. I had worked out a price but they came in higher on my trade once seeing it. This lead to the only issue. They owned me about $1100 and the check took a while to get. It was not explained to me that they take about two weeks to make sure my check is cleared before they send out the refund. I finally got the refund about 3 weeks after my purchase. Overall it was a good experience and they did not try to pull any shenanigans with pricing. More
They are always excellent with their service , polite and give me a complete review of what is needed give me a complete review of what is needed More
These guys are the best! Everyone says don’t bring your car to the dealership for service. I say they are wrong. Thank you Eric Weiss, and team. Everyone says don’t bring your car to the dealership for service. I say they are wrong. Thank you Eric Weiss, and team. More
The service advisor was excellent informative courteous and overall service experience was terrific from scheduling to timely completion and overall service experience was terrific from scheduling to timely completion More
Julie was amazing to deal with, she was friendly and responsive and helped me understand features of the car I had not understood, taking her time to go over them with me as I sat in the drivers seat an responsive and helped me understand features of the car I had not understood, taking her time to go over them with me as I sat in the drivers seat and her in the passenger seat. I truly appreciate how kind she was to give me that time. Volvo is the best and there is no better place than Secor! Service department leads them to the TOP! More
Steve Paloma was knowledge professional and efficent from start to finish. From finding the car throug auto trader, to contacting the interenet department to walking in and meeting steve was beter than most start to finish. From finding the car throug auto trader, to contacting the interenet department to walking in and meeting steve was beter than most dealers. I would recomend both the dealership nd Steve. More