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Sebring Toyota

Sebring, FL

4.0
1,002 Reviews
Call Dealership (863) 658-4834
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404 US Hwy 27 N

Sebring, FL

33870

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1,002 Reviews of Sebring Toyota

May 04, 2021

The staff was very helpful in meeting our needs as well as our limitations. We are very pleased with our nee to us car. Thank you More

by rom_10_9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Jones, RUS GRINCHENKO
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May 04, 2021 -

Sebring Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Matthew and hope you enjoy your new vehicle. We truly appreciate your feedback! Alan Jay Toyota Team

May 04, 2021

Jordan Dancer is the very best sales person I have ever worked with ! I have purchased many cars in my life. 15 of them were Cadillacs. I have moved to Toyota now because of some changes at Cadillac, My To More

by Martin22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Dancer, RUS GRINCHENKO
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May 05, 2021 -

Sebring Toyota responded

Thank you, Martin, for your business and this review. We're happy to hear that Jordan and our sales team were able to help you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new vehicle! Alan Jay Toyota Team

May 05, 2021 -

Martin22 responded

Jordan and Russell are an outstanding sales and management team. The sale would not have taken place without their support and help ! John Mantin`

May 03, 2021

Beautiful Waiting area and very clean. Good Customer Service but I would never schedule on a Friday morning again-to busy. Two hours is to long to wait for tire rotation and oil change. More

by DREIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
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May 03, 2021 -

Sebring Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alan Jay Toyota Team

May 03, 2021

They were very patient and understanding. Good humor, always making us laugh. Any questions I had they were always answered. Will be definitely going back again. More

by APRILW147
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Gonzales
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May 03, 2021 -

Sebring Toyota responded

April, We are very happy to hear Johnny provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alan Jay Toyota Team

May 03, 2021

Love my sales representative ran smoothly and everything was awesome. Knowledge was there was a great team to work with. Boughtb2 brand new cars thanks Joseph More

by NANDERSON8357
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Dancer, Jeff Johnson, Joseph Hernandez
Report | Print
May 03, 2021 -

Sebring Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Alan Jay Toyota Team

April 30, 2021

Awesome dealership. They had exactly what I wanted and make it so easy to get financing. I would definitely recommend them to anyone looking to buy a great vehicle. More

by casper1226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Jones
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Apr 30, 2021 -

Sebring Toyota responded

Casper, Thank you for choosing Alan Jay Toyota, your feedback and rating mean a lot to us. We're glad Matt was able to help, and we hope to see you again! Alan Jay Toyota Team

April 30, 2021

we just walked in to buy a new car and we got interested in a toyota supra. he was very enlightening and so now i have my New Toyota Supra 2021 More

by yves
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Dancer, Nick Salerno, Pedro Rosado
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May 02, 2021 -

Sebring Toyota responded

Thank you for your feedback on your recent visit to Alan Jay Toyota. We're glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Toyota Supra! Alan Jay Toyota Team

April 29, 2021

Bought a 2017 f250 which had rollback mileage on the car fax that they told me and my wife it was a mistake went to trade the truck in and now we can’t do nothing with it because the car fax shows mileage p More

by Jasonpgonzales77
Recommend Dealer
No
Employees Worked With
Nick Salerno, RUS GRINCHENKO
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Apr 30, 2021 -

Sebring Toyota responded

Thank you for the feedback, Mr. Gonzales – Unfortunately, all of the evidence we’ve seen and documentation we’ve been able to gather tells a completely different story, much of which was already detailed to you in our recent email response from our Senior Vice-President of Operations. The vehicle had 30,902 miles on the odometer statement when you purchased the truck on 5/6/20. You signed that statement. Prior to that, the vehicle was sold to us on 4/18/20 with 30,771 miles on it. We have that odometer statement, signed by the previous owner, as well. In fact, the CarFax report for the truck also shows that the truck had its oil change in Bradenton the day before, with 30,661 miles at THAT time. This all checks out logically. AFTER you purchased the truck, we also see (on the same CarFax report) the truck was serviced at a QuickLube in Lake Placid, reporting 37,773 miles on 6/25/20……roughly 50 days after your purchase. Then, fast forward to 4/20/21, when you were selling the vehicle to a Porsche dealer in Fort Myers, and the odometer was then represented to have just 27,154 miles. Since the vehicle had 30,661 miles on April 17, 2020 (prior to us possessing the vehicle); then had 30,902 on May 6, 2020 (the date the vehicle was sold to you); and 37,773 miles on June 25, 2020 (a bit over a month after we sold you the vehicle), this clearly indicates that there was not a problem with the mileage prior to us coming into possession of the vehicle and for more than a month after we sold the vehicle to you. It's pretty clear at this time that all of these reports are consistent up to and through the time we sold the vehicle to you. Any inconsistency takes place after that time frame, and that point is confirmed by the different reports and signed official statements we have. If you come across any documentation or evidence that would contradict these facts, please feel free to supply them so we can review. Thank you again --

Apr 30, 2021 -

Jasonpgonzales77 responded

We have Proff with truck mileage at 19,890 dated picture in front of your store it’s ok you guys are backing out of your false information on this vehicle was does the title show 30k and your service department have it at 80k you guys at that Ford dealership your mechanics said it can’t be done and checked our vehicle at 27 k you guys sold us with false mileage and it’s going to be looked into thanks for selling us a high mileage truck and false advertising.

Apr 30, 2021 -

Sebring Toyota responded

Mr. Gonzales, Thank you for the response. We have no proof of any of the claims in your last response, Please send us any evidence or documentation you might have, and we will be glad to review it as promised earlier. Thank you -- Don E.

Apr 30, 2021 -

Jasonpgonzales77 responded

Wan in your Toyota dealer ship and talk to Nick he had all the paperwork unless it’s all disappeared cause this is the only way we can communicate I sent everything to car fax I will be glad to meet you at your Ford dealership so they can hook up there tools to figure this out again since we where asked to do last week

Apr 30, 2021 -

Jasonpgonzales77 responded

Why would we go through all this hassle we just wanted to trade it in on a newer vehicle but you guys have ruined the carfax on a 60 thousand truck we bought from you guys no we are stuck with this vehicle thank you best believe we have learned from this vehicle to have it checked it on a computer to make sure the mileage matches the mileage in the vehicle we have learned that we had trust into your company over the years we buy all of our vehicles from this company.

April 23, 2021

Great customer service and knowledge of the Toyota product is very evident each time I visit! The service department is far better than I have experienced at other dealerships. More

by TMADDOX1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Rosado, Erik Alvarado
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Apr 25, 2021 -

Sebring Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alan Jay Toyota Team

April 22, 2021

Barbie Weed and Erik took care of my first courtesey service in a timely manner. Erik offered the shuttle to take us to the mall. We declined and didn't require the service. More

by mwlocker
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbie Weed. , Erik Alvarado
Report | Print
Apr 22, 2021 -

Sebring Toyota responded

Thanks for the great feedback! We're very happy that Barbie and Erik were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Alan Jay Toyota Team

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