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Sebring Toyota

Sebring, FL

4.0
1,002 Reviews

404 US Hwy 27 N

Sebring, FL

33870

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1,002 Reviews of Sebring Toyota

May 29, 2021

You should advise customer the wait time for a oil change especially when when it is overlying long. I do not want to wait over two hours for a simple service. More

by RUJOHANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erik Alvarado
Jun 01, 2021 -

Sebring Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Alan Jay Toyota Team

May 28, 2021

Friendly,fair,very knowledgeable and hospitable when it came down to the actual trade and finance they were very fair on there prices, very pleasant experience More

by REDNOSELEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson, FRANK MOLINA
May 28, 2021 -

Sebring Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Alan Jay Toyota Team

May 28, 2021

Our time was excellent, but then we had to wait 3-4 hrs to sign the paperwork because there were 3 to 4 clients ahead of us and there was only one agent doing the paperwork. As a result, we missed two sche More

by TBKOPP
Recommend Dealer
Yes
Employees Worked With
Jordan Dancer
May 28, 2021 -

Sebring Toyota responded

Thank you for your feedback! It has been a pleasure serving you. Quality customer service is always our number one priority, and we appreciate your patience while waiting for the paperwork. Thank you again for choosing Alan Jay Toyota, we look forward to having you as one of our valued customers for many more years to come! Alan Jay Toyota Team

May 27, 2021

Russ Grinchenko’s work made the sale possible. The deal was complicated and Russ worked around the issues to put together a deal that worked. It was good for Alan Jay Toyota and for me. John Martin. Than More

by Martin22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Owen in customer service and Matt in finance, Jordan Dancer, RUS GRINCHENKO
May 28, 2021 -

Sebring Toyota responded

Thank you, John, we are very happy to hear that Rus provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alan Jay Toyota Team

May 26, 2021

These folks treated me fair, with respect, very courteous, everyone of them, even went to service dept. and they were glad to give me information on truck , will buy from them again, all dealership More

by REDNOSELEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson, Erik Alvarado, FRANK MOLINA
May 26, 2021 -

Sebring Toyota responded

Here at Alan Jay Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Alan Jay Toyota Team

May 26, 2021

Thank you for a place I can trust to always fix my van and check it over to make sure it is safe for me to drive. Also a place I can sit with my computer and do my special ed stuff while waiting. NOTE: More

by URANIA32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara is the best manager , Pedro Rosado, Erik Alvarado, Johnny Gonzales, CHRIS BATEMAN
May 26, 2021 -

Sebring Toyota responded

Thank you for choosing Alan Jay Toyota, your feedback and rating mean a lot to us. We're glad that we were able to help and that you had a pleasant experience, and we hope to see you again! Alan Jay Toyota Team

May 24, 2021

We had a great sales man who helped us find the car and did an awesome job educating two seniors. Both Matthew and his manager did a great job giving us choices and spent an afternoon on making sure we wer More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson, Matthew Jones
May 25, 2021 -

Sebring Toyota responded

Dan, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We hope you'll continue to enjoy your new Avalon! Alan Jay Toyota Team

May 25, 2021 -

Dan responded

Thank you for your service and your work. Well Done. 👍

May 22, 2021

I want to thank everyone involved my experience was priceless. Thanks Matthew Jones and financing department. My experience was great. Definitely recommend Alan Jay Toyota of Sebring Florida. More

by Smpcrystal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Jones
May 23, 2021 -

Sebring Toyota responded

It's great to hear that Matthew and the team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Alan Jay Toyota! Alan Jay Toyota Team

May 22, 2021

I would like to thank Matthew Jones and Jeff Johnson for making our purchase of our new truck a great and smooth experience! Again thank you Matthew More

by grandpa-07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno, Matthew Jones
May 23, 2021 -

Sebring Toyota responded

Thank you so much for choosing Alan Jay Toyota! Congrats on your new truck, and let us know if we can be of any more assistance! Alan Jay Toyota Team

May 21, 2021

Don’t like being haunted about trading in my two/2 year old car. If I wanted to trade in a vehicle I would on my terms not the dealership. Yes there is with computer chips…not owners fault. That being said More

by DONNA.ANDREWS2003
Recommend Dealer
Yes
Employees Worked With
Bonnie, Johnny Gonzales
May 22, 2021 -

Sebring Toyota responded

Thank you for your honest feedback, Donna. We will share your comments with the team, and we hope to see you again here at Alan Jay Toyota. Alan Jay Toyota Team

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