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Sebring Toyota

Sebring, FL

4.0
1,002 Reviews

404 US Hwy 27 N

Sebring, FL

33870

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1,002 Reviews of Sebring Toyota

December 31, 2021

Matthew was really good and so nice … he was on top of everything that i needed More

by Jessicacarte72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Jones
Jan 01, 2022 -

Sebring Toyota responded

Jessica, Thank you so much for choosing Alan Jay Toyota! Congrats on your new purchase, and let Matthew know if we can be of any more assistance! Alan Jay Toyota Team

December 31, 2021

Had an oil change and tire rotation. Made appointment for 1:30. Finally job was finished at 3:30. In Omaha Nebraska where I live and get this same service, the cost is $63.00. You guys overcharge by %50. More

by ERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Name plate was gone. He said he was being transferred to Nissan in 2 days. Really nice man. , Erik Alvarado
Jan 01, 2022 -

Sebring Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alan Jay Toyota Team

December 30, 2021

Everyone was most helpful and kind from the sales person to the sales manager to the finance manager! This Team worked hard all day to complete a deal that included trading in 2 of our vehicles. In the end, More

by Lwarbelo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jorge Emilio Basulto, Jeff Johnson, RUS GRINCHENKO
Jan 01, 2022 -

Sebring Toyota responded

It's great to hear that Jorge was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Alan Jay Toyota! Alan Jay Toyota Team

December 30, 2021

Everything was fast and friendly. Thank you. I will used the service again. Good service More

by Daniel Maysonet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Salerno, Pedro Rosado, Erik Alvarado, Johnny Gonzales, CHRIS BATEMAN, RUS GRINCHENKO
Jan 01, 2022 -

Sebring Toyota responded

Daniel, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alan Jay Toyota Team

December 30, 2021

Slow process, did not have the Auto that I was shopping for.l don't blame the sales lady. More

by Nino
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pat Walton, Joseph Hernandez
Jan 04, 2022 -

Sebring Toyota responded

Nino, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Alan Jay Toyota Team

December 29, 2021

Terrible paid to fix problem, problem still happening waste of time and money would not recommend just terrible More

by Johnny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason
Dec 30, 2021 -

Sebring Toyota responded

Thank you for sharing details regarding your last visit with us. We strive to ensure an excellent experience and want to discuss how to remedy this situation with you. Please contact us at your convenience so we can hear more about what happened and come to a resolution together. Sincerely, The Alan Jay Toyota Team

Dec 30, 2021 -

Johnny responded

Terrible service if u want to resolve the issue fix the problem or at lease tell the customer u have no idea what to do, don’t charge them and then not fix the problem 👎🏼

December 29, 2021

Good customer service. Was treated like I was home. Will definitely keep coming back in the future. More

by abelbarrosopalenzuela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Alvarado
Dec 30, 2021 -

Sebring Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Alan Jay Toyota Team

December 28, 2021

I had no problems making the appointment and getting my truck in on time and was out in a short while. The staff was friendly, knowledgeable and I Have never had any issues here More

by kevinprior
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Alvarado, Johnny Gonzales
Dec 28, 2021 -

kevinprior responded

I have never had any issues here from the purchase through three years of service. Thank you

December 27, 2021

service People are very polite and willing to help. They try to get things done in the best time so you can be on your way ---Thanks More

by karen.i.bohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CHRIS BATEMAN
Dec 27, 2021 -

Sebring Toyota responded

Karen, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Alan Jay Toyota Team

December 27, 2021

Everyone is always pleasant. Salesmen know their product and what is available. Matt was great at matching the vehicle with our needs. Great service. Never have to wait real long. Are willing to see that th More

by SALZDE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson, Matthew Jones
Dec 27, 2021 -

Sebring Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Alan Jay Toyota Team

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