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Chrysler Dodge Jeep Ram of Seattle - Service Center

Seattle, WA

4.5
722 Reviews

722 Reviews of Chrysler Dodge Jeep Ram of Seattle - Service Center

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July 19, 2024

Car was repaired in a timely manner. Sage has always been great to work with. More

by benlaurentx
Recommend Dealer
Yes
Employees Worked With
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sage Ellingson
July 18, 2024

I’ve been coming here for over 10 years and have always had great service and care. More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Seattle Jeep responded

Hello Julie, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. David Granger General Manager david@seattleautofamily.com

July 18, 2024

I always feel well taken care of at this dealership. I bought my Jeep here in 2018 and always come back here for service. It is easy to schedule appointments and all the service department people are v More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Seattle Jeep responded

Hi Mike, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! David Granger General Manager david@seattleautofamily.com

July 17, 2024

Not trust worthy at all. I was told that I will be paying a different price and ended up charging me differently yet we had agreed a certain amount. I can never go back to th More

by MARKATUKULA
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Corn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Seattle Jeep responded

Hi, we regret to hear that your recent experience was anything less than exceptional. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. David Granger General Manager david@seattleautofamily.com.

July 16, 2024

Scheduling service was simple, I didn’t have to wait long and the shuttle service went above and beyond More

by gilly95
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Seattle Jeep responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope to see you soon! David Granger General Manager david@seattleautofamily.com

July 12, 2024

Great in-person service. Friendly staff. My only complaint was that it was impossible to get through on the phone. I called twice during the day to check on my car so that More

by STEVEDUDLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2024 -

Seattle Jeep responded

Hi, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. David Granger, General Manager, david@seattleautofamily.com.

July 12, 2024

Eliza is the best Superstar employee Your dealership lucky to have her Customer service wonderful More

by YALEWONG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2024 -

Seattle Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Seattle Jeep! Please don't hesitate to reach out to us if there's anything more we can do! David Granger, General Manager, david@seattleautofamily.com.

July 11, 2024

My Service Department rep, Eliza, was fantastic - friendly, clear communicator, prompt. Excellent customer service. Thank you!! More

by tmporter20
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2024 -

Seattle Jeep responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! David Granger General Manager david@seattleautofamily.com

July 10, 2024

Service center works fast for me and keeps my Wrangler in top shape to hit the trails on weekends. Thanks so much. More

by JMOSMITH11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara
Jul 11, 2024 -

Seattle Jeep responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

July 10, 2024

My check engine light is on in accessories mode. They said it is in every car with every brand. But its not. They lied. More

by USB9WE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eliza S.
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Seattle Jeep responded

Hi, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (206) 365-3530 at your earliest convenience to discuss how we can turn this experience into a positive one. David Granger General Manager david@seattleautofamily.com

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