Chrysler Dodge Jeep Ram of Seattle - Service Center

Sage is amazing. Professional, courteous, kind and diligent. I never have an issue bringing my vehicle in when it has a problem because I know she will take care of Professional, courteous, kind and diligent. I never have an issue bringing my vehicle in when it has a problem because I know she will take care of it. And the team does a great job analyzing and implementing solutions so I know what is going on. Thank you! More

James Gill always provides great customer service. I had a stalled vehicle and he was able to get it in next day diagnosed and repaired same day. I had a stalled vehicle and he was able to get it in next day diagnosed and repaired same day. More

The staff there are very friendly and knowledgeable. They took care of my truck in a timely manner. They took care of my truck in a timely manner. More

The Dealership is awesome. Sage is the best Service Manager. She always gives me the best service! Sage is the best Service Manager. She always gives me the best service! More

The Service Manager James is very good at his job. His explanation of the repair process was thorough and complete. He inspires confidence and trust in your customers. His explanation of the repair process was thorough and complete. He inspires confidence and trust in your customers. More

Seattle Jeep Service is exceptional. They keep me informed and answer all my questions. When my Jeep was unexpectedly brought in for service, they arranged for a loaner to keep me on the They keep me informed and answer all my questions. When my Jeep was unexpectedly brought in for service, they arranged for a loaner to keep me on the road. More

They get you in and out in a timely manner and always very helpful. James is a great guy and always happy to help! very helpful. James is a great guy and always happy to help! More

James provides excellent service and communication. He regularly explains my questions and the process needed for the repairs in detail. He regularly explains my questions and the process needed for the repairs in detail. More

I have used the service department at Seattle Jeep for many years and have found that Noah went above and beyond to find parts for my 17 year old vehicle. I recently purchased a new hybrid vehicle and wi many years and have found that Noah went above and beyond to find parts for my 17 year old vehicle. I recently purchased a new hybrid vehicle and will continue to turn to him for my service needs. More

Heat shield on my Jeep Renegade fell off while driving. Brought my car in on a Thursday for them to fully remove/replace. I was flexible and allowed them to keep my car overnight to fix by Friday afternoon Brought my car in on a Thursday for them to fully remove/replace. I was flexible and allowed them to keep my car overnight to fix by Friday afternoon. I get a call Friday that they've ordered the wrong part and I'll have to wait until Monday to get the right replacement. Luckily, they removed the heat shield and allowed me to have my car back for the weekend due to personal obligations that required travel, but they asked for up-front payment, which I agreed to solely because they ensured me the right part would be ordered this time. I brought my Jeep back first thing Monday morning and sat around for 2 hours, just for them to tell me they, once again, ordered the wrong part. Luckily they put me in a rental car so that I could go home and work until they completed the project. Project was estimated to be done by noon... didn't hear anything and reached out around 2pm. Conveniently, right when I reached out, the part came in. Overall, not thrilled about my experience. I understand mistakes happen but to have this issue happen twice was really frustrating. I bring my car to the dealership for better/faster service, especially considering they charge at least double the price of a smaller shop. More