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Chrysler Dodge Jeep Ram of Seattle - Service Center
Seattle, WA
724 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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724 Reviews of Chrysler Dodge Jeep Ram of Seattle - Service Center
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October 12, 2022
Trent is by far the best service rep I've worked with yet. Everyone there is a pro but Trent really makes the whole process super easy and stress free. yet. Everyone there is a pro but Trent really makes the whole process super easy and stress free. More
by Gus Hosn
Employees Worked With
Trent Howard
January 26, 2022
#CDJRofSeattle Don’t ever take your vehicle to this #CDJRofSeattle Don’t ever take your vehicle to this service department, they’re all crooks and lie they will hold your car there and charge you $160 #CDJRofSeattle Don’t ever take your vehicle to this service department, they’re all crooks and lie they will hold your car there and charge you $160. Per item even if they don’t do any work they add 2 digits x after the price of any part and the service writers are using coercive practices and don’t disclose the extra details on other items. They should be closed down because they hire thieves and crooks that charge to much. Price gouging and deception. Worst than government crooks. Shut them down. I will never do business with them again or even recommend them. I don’t you shouldn’t either! Chrysler Dodge Jeep Ram of Seattle https://www.cdjrofseattle.com More
by Service review specialist
Employees Worked With
December 30, 2021
Brought my second Chrysler Van in for service. Had a radio to phone connection issue. Got car back. $170 to diagnose issue with out fixing it. Then I was told you can pay us $750 to put in a new one. radio to phone connection issue. Got car back. $170 to diagnose issue with out fixing it. Then I was told you can pay us $750 to put in a new one. Aftermarket is less than a quarter and better graphics. I told manager I was not happy with cost for nothing being done to resolve issue. Game me a song and dance about it still too time to look it over. For that amount they scammed me and lost out on my business and everyone I can persuade away. More
by 121272aman
Employees Worked With
JJ Weigel
October 16, 2021
My experience with this dealership over the past 15 years has always been professional. Car check-ups and service are happily couteous and efficient. has always been professional. Car check-ups and service are happily couteous and efficient. More
by Jenn
August 07, 2021
I've watched Jim & Amy Walen do business for the last 11 years, currently as owners of CDJR of Seattle and prior to that, Ford and Hyundai of Kirkland. I know many, many people who have bought, and continue years, currently as owners of CDJR of Seattle and prior to that, Ford and Hyundai of Kirkland. I know many, many people who have bought, and continue to buy cars from Jim & Amy, as have I, because we all know they do business straight up. They have integrity and are always going out of their way for their customers. Jim recently went out of his way for my daughter and me. She was taking her Jeep to college, 2,500 miles away and during the tune-up, they discovered that the Drive-Train had to be replaced. She was leaving for school in 12 days and had to be there soon after that. Panicked, I called Jim, who was with Amy on vacation on a beautiful beach. He asked me to call his service manager at CDJR, JJ, whom he said would get it done. That turned out to be a challenge as 2 of the parts weren't available at the factory. JJ jumped into action and called so many individual dealerships until he finally found them. He did such an incredible job, my daughter's Jeep was up and ready to go for her trip 3 days before it was promised. Thanks to the quick response by Jim Walen and his "Champion" Service Manager, JJ, my daughter and her mom were happy and they made me look good. NOW THAT'S GREAT CUSTOMER SERVICE! Scott Becker More
by sfbecker11
Employees Worked With
Jim, Walen, JJ Weigel
April 27, 2021
Entire dash system went out on a van less than 3 years old. Brought it in to be replaced. Service dept called me to say they had the radio in and to schedule the appointment. I dropped my car off only t old. Brought it in to be replaced. Service dept called me to say they had the radio in and to schedule the appointment. I dropped my car off only to get a call that they did not have the part (they had shipped it back). They could not even be bothered to call me prior to me dropping my car off to tell me they could not do the work. Now I need a ride back to pick it up and I'll need to do it all over again when they get a new radio in. More
by LisL
Employees Worked With
James
May 14, 2019
Well done. Warranty work ended up being a complex all day job. Service was able to complete work before predicted time. Service team did a great job finishing th Warranty work ended up being a complex all day job. Service was able to complete work before predicted time. Service team did a great job finishing the work so I could have my vehicle back that I use and depend on daily. More
by Zane was great.
Employees Worked With
Frank K.
May 09, 2019
In and Out Real smooth guy’s. In at One and out by Five. Oil, brake fluid flush, and rotation WoW. Good work. I will be back soon. Real smooth guy’s. In at One and out by Five. Oil, brake fluid flush, and rotation WoW. Good work. I will be back soon. More
by Shaker Car
Employees Worked With
Jim in service.
