Chrysler Dodge Jeep Ram of Seattle - Service Center

My experience with this dealership over the past 15 years has always been professional. Car check-ups and service are happily couteous and efficient. has always been professional. Car check-ups and service are happily couteous and efficient. More

I've watched Jim & Amy Walen do business for the last 11 years, currently as owners of CDJR of Seattle and prior to that, Ford and Hyundai of Kirkland. I know many, many people who have bought, and continue years, currently as owners of CDJR of Seattle and prior to that, Ford and Hyundai of Kirkland. I know many, many people who have bought, and continue to buy cars from Jim & Amy, as have I, because we all know they do business straight up. They have integrity and are always going out of their way for their customers. Jim recently went out of his way for my daughter and me. She was taking her Jeep to college, 2,500 miles away and during the tune-up, they discovered that the Drive-Train had to be replaced. She was leaving for school in 12 days and had to be there soon after that. Panicked, I called Jim, who was with Amy on vacation on a beautiful beach. He asked me to call his service manager at CDJR, JJ, whom he said would get it done. That turned out to be a challenge as 2 of the parts weren't available at the factory. JJ jumped into action and called so many individual dealerships until he finally found them. He did such an incredible job, my daughter's Jeep was up and ready to go for her trip 3 days before it was promised. Thanks to the quick response by Jim Walen and his "Champion" Service Manager, JJ, my daughter and her mom were happy and they made me look good. NOW THAT'S GREAT CUSTOMER SERVICE! Scott Becker More

Well done. Warranty work ended up being a complex all day job. Service was able to complete work before predicted time. Service team did a great job finishing th Warranty work ended up being a complex all day job. Service was able to complete work before predicted time. Service team did a great job finishing the work so I could have my vehicle back that I use and depend on daily. More

In and Out Real smooth guy’s. In at One and out by Five. Oil, brake fluid flush, and rotation WoW. Good work. I will be back soon. Real smooth guy’s. In at One and out by Five. Oil, brake fluid flush, and rotation WoW. Good work. I will be back soon. More

Service on a Monday morning The dealership made it very easy to test drive a new AWD Tucson while my Elantra was being serviced. They found a couple brake lights out & rotated th The dealership made it very easy to test drive a new AWD Tucson while my Elantra was being serviced. They found a couple brake lights out & rotated the tires, as well as doing the 33,000 mile service. The test drive was fun as I learned about some of the latest innovations in safety equipment and enjoyed the comfortable ride of the Ultimate trim level vehicle. More

Friendly and Prompt Service The staff was able to order and install my new tires super fast and with friendly service. 2 thumbs up for these guys. or 5 stars, what ever. ;} The staff was able to order and install my new tires super fast and with friendly service. 2 thumbs up for these guys. or 5 stars, what ever. ;} More

Excellent Service Jason (Red Team) did a great job keeping me informed. The timing was as promised and the work completed was fully explained. Thank-you for an excell Jason (Red Team) did a great job keeping me informed. The timing was as promised and the work completed was fully explained. Thank-you for an excellent experience. More

Auto repair Frank was great. He explained what needed to be done and the reasons why they should be done. Im a person who has no knowledge of what goes on in ha Frank was great. He explained what needed to be done and the reasons why they should be done. Im a person who has no knowledge of what goes on in hard, greasy things and he had me thinking about getting a set of tools. ( It passed when I was about 20 miles down the road). He took some of the pain out of the bill.....the way the car drove took out the rest. Ron Little More

Visit for oil change, and service based on problem light The staff were courteous, informative and professional. They gave accurate and complete estimates of the work that needed to be done and the costs. The staff were courteous, informative and professional. They gave accurate and complete estimates of the work that needed to be done and the costs. Overall, I had a very good experience. My omly recommendation for improvement: initiate a program to provide loaner cars for dedicated customers using your service department. More