Chrysler Dodge Jeep Ram of Seattle - Service Center

Service was efficient and Noah was very helpful. He remembered me and my Wrangler from the last time and made me feel confident about the work that was being done. He remembered me and my Wrangler from the last time and made me feel confident about the work that was being done. More

First of all, we had trouble getting an appointment in a timely manner. Secondly, we gave 2 specific phone numbers to call when the job was done. 2 messages were left on a phone that we do not use, ther timely manner. Secondly, we gave 2 specific phone numbers to call when the job was done. 2 messages were left on a phone that we do not use, therefore when we finally called after 5 to find out the status of our car we got a message that 2 messages had been left and we had to pick it up by 6. It was rush hour traffic so we had to wait to get our car until the next day. Third: To pay over $600 for spark plug replacement is highway robbery!! More

I made an appointment for 1:00pm and was waiting for my car to have the oil changed. After 1 hour and 10 minutes was told that it would be another 10 to 15 minutes. After 2-1/2 hours told another few minut car to have the oil changed. After 1 hour and 10 minutes was told that it would be another 10 to 15 minutes. After 2-1/2 hours told another few minutes. They were working on estimates for all the work needed. Which turned out to be three things. I said to skip the estimates. I just wanted my car and leave. Also no water, coffee or tea or snacks in the waiting area as other dealers provide for there customers. Overall, very poor customer service. I was extremely disappointed. More

Eliza is the best and she needs a promotion or raise. My experience with her vs other dodge dealerships is hands down above and beyond any in Washington. Techs are good and fix my car always without issu My experience with her vs other dodge dealerships is hands down above and beyond any in Washington. Techs are good and fix my car always without issue. This is my favorite Dodge dealership in Washington More

It took way too long for an oil change and rotate my tires! 2 hours!! tires! 2 hours!! More

Excellent service as always. Checked my truck in a couple minutes before my actual appointment time and had me on my way quickly. Checked my truck in a couple minutes before my actual appointment time and had me on my way quickly. More

Noah is always helpful no matter what on my Jeeps. He always goes extra mile He always goes extra mile More

I needed assistance with repairing my vehicle. I attempted to schedule an appointment through Mopro but was unsuccessful. I called down to get more information and within the first few rings my ca I attempted to schedule an appointment through Mopro but was unsuccessful. I called down to get more information and within the first few rings my call was answered. George was extremely informative throughout our conversation. I don’t have any experience dealing with warranty claims and he gave me peace of mind and was willing to answer all my questions. I had lost hope in idea of an easy fix, but George made it happen! I will go out of my way in the future as well as recommending everyone to use your dealership when any automotive needs arise. Thank you for an amazing experience and you will see me again in the future! More

Great service! Thank you for the quick and profession job.Noah did a great job. Thank you for the quick and profession job.Noah did a great job. More

Really great and fast service, had a leaking radiator and she took care of my car and had me back on the road really quick! she took care of my car and had me back on the road really quick! More