Chrysler Dodge Jeep Ram of Seattle - Service Center

The staff is always friendly, turnaround was quick. Thank you so much for your help! Thank you so much for your help! More

No waiting for appointment. Excellent communication. Discussed results of service and what to do going forward if further issues arise. Excellent communication. Discussed results of service and what to do going forward if further issues arise. More

Sage was great, did a great job of trying to break down laymen's terms of computer codes laymen's terms of computer codes More

Unfortunately I have had to return to the dealership multiple times to resolve any issue that I have had with my truck. Whether key fob replacement, tires, heater core or lights every time it took at l multiple times to resolve any issue that I have had with my truck. Whether key fob replacement, tires, heater core or lights every time it took at least 3 visits before the work was performed to my satisfaction. Not inspiring much confidence in their service department. More

Reaching the service department via phone was a pain. Took too many calls to reach someone. Took too many calls to reach someone. More

Was told part was in stock and then it wasn't, necessitating another full day without my car. I understand that but your 3% credit card policy will dissuade me from going there necessitating another full day without my car. I understand that but your 3% credit card policy will dissuade me from going there More

Thanks Noah for being helpful and getting my jeep fixed thanks a lot appreciate it a lot thanks a lot appreciate it a lot More

I had a 8:00am appointment have no idea why it takes so long to get just an oil change it says express but it’s far far far from express I got there at 7:40am ish didn’t get out of there until almost 10:40 long to get just an oil change it says express but it’s far far far from express I got there at 7:40am ish didn’t get out of there until almost 10:40am why?? It’s just an oil change that’s it and the prices keep going up I don’t understand why it’s an oil change plus I brought my own oil and filter 🤷🏻‍♂️🤷🏻‍♂️ More

I took my van for a diagnostic test and they said it would cost 300 dollars and I left paying 550 dollars plus the tax for the diagnostic. I took my van in at 7am and they said they can do it for me at would cost 300 dollars and I left paying 550 dollars plus the tax for the diagnostic. I took my van in at 7am and they said they can do it for me at noon. And I wasn’t able to have a spot until 4:30 after they told me noon. The guy who attended me had a bad attitude the whole time. They also didn’t want to return my van because the person who attended me 0in the morning didn’t pass the paper work to the closing staff and they couldn’t return my van because they couldn’t confirm it was all put back together. Their response was that the person who attended me had already left but I saw her in the back and when I pointed her out they ended up sorting it out and saying the diagnostic was gonna take 30min (now being 5pm) I didn’t leave the dealer until 6:30pm. I also paid for a oil change here that cost $713.86 More

Noah McKee was excellent, However, I had an appointment and it took 1 1/2 hours to have my oil change. Which I thought was too long to wait when I had a scheduled appointment. and it took 1 1/2 hours to have my oil change. Which I thought was too long to wait when I had a scheduled appointment. More