Chrysler Dodge Jeep Ram of Seattle - Service Center

Great customer service. Very satisfied with the service on my truck. A long drive from my house though Very satisfied with the service on my truck. A long drive from my house though More

Have already submitted my review earlier A little more I've done this already No more words I've done this already No more words More

Noah was familiar with the problem with our used 2017 Chrysler Pacifica Hybrid and he rectified it quickly. Chrysler Pacifica Hybrid and he rectified it quickly. More

Fast service. Friendly staff and comfortable lounge area. Enjoyed having access to the wi-fi as well as it allowed me to work while ill waited on my vehicle. Friendly staff and comfortable lounge area. Enjoyed having access to the wi-fi as well as it allowed me to work while ill waited on my vehicle. More

I recently purchased a brand new 2024 vehicle. The service department addressed an issue for me in a very timely manner. I felt like I was given extra attention due to the fact that I live 100 m The service department addressed an issue for me in a very timely manner. I felt like I was given extra attention due to the fact that I live 100 miles from the dealership. Job well done! More

My car sat on the service lot for two months for a job of 1-2 days worth of labor. The repair job did not prevent a repeat failure. I had my only car towed to the dealer for warranty repairs. There were m 1-2 days worth of labor. The repair job did not prevent a repeat failure. I had my only car towed to the dealer for warranty repairs. There were many delays in the process. Some were unavoidable, such as backordered parts or a slow-to-move warranty company. But there was a point where 23 days had elapsed since a part was expected to be delivered. I called service regularly throughout that time, but there was no action taken. I had to call the parts department directly to get the issue addressed and the part re-ordered. Since the dealer did not provide a loaner car, I used up the one-week warranty-provided rental car and needed to buy a second car to get to work and run errands. My service rep for the first month of the process, James, was very kind and understanding; however during the first two weeks I felt treated like a low priority amid delays in scheduling with the warranty company to get the repairs authorized. For a repair bill totaling $3000 (of which warranty paid $2500 of), I was given a discount of $50 after I expressed my concerns. Two bolts replaced as part of the repair job fell out of their housing two months later. More

First time stoping by and had amazing service and a comfy waiting room. Will certainly be coming back. waiting room. Will certainly be coming back. More

Getting the Jeep serviced was a seamless experience. It was easy and the Jeep was returned much better than it went in. Thanks Jeep team! It was easy and the Jeep was returned much better than it went in. Thanks Jeep team! More

Very friendly, they evaluated the car comprehensively. All options were well presented. Service was quick! All options were well presented. Service was quick! More

Great service and Eliza was wonderful to work with. She took the time to explain everything clearly and gave options on how to move forward. She took the time to explain everything clearly and gave options on how to move forward. More