Chrysler Dodge Jeep Ram of Seattle - Service Center

I like dealing with James because he is very helpful. He has a very good work ethic. He has a very good work ethic. More

Very unpleasant, don't think I will ever go back. They have a real problem in their service departments and service manager ! They have a real problem in their service departments and service manager ! More

Noah and the service dept are aware of the problem with my car and working diligently with Jeep to resolve the issue. my car and working diligently with Jeep to resolve the issue. More

They are so kind with me and very helpful. They finished my service on time . They finished my service on time . More

Services where fast. Customer service was great , they made me feel comfortable bringing in my jeep. Thank you Customer service was great , they made me feel comfortable bringing in my jeep. Thank you More

James was fantastic with his updates and communication, but unfortunately that is where the satisfaction stopped - After initially diagnosing the coolant leak was from a broken radiator, which was then rep but unfortunately that is where the satisfaction stopped - After initially diagnosing the coolant leak was from a broken radiator, which was then replaced, @approx.$3000 To confirm all was fixed, another pressure test on the coolant system found it had another leak - Source unknown, "maybe" a coolant pipe at the rear of the motor,maybe not, but the motor would need to be removed to be sure at a cost of over $7000 !!! $7000 !!! just to fully diagnose the source of the leak?? No borescope to be able to see where it was coming from? What a joke, you have got to be kidding !! - To top it all off, 2 of the skid plate bolts snapped off while inspecting for leak, after assurances the bolts would be drilled out and replaced, leaving my Jeep for another 2 days at the shop so that could be done, I finally get it back home, only to find the snapped off bolts had not been replaced, just pushed up enough into place to last my trip home, leaving me to fix the issue. No Thank you, I could not / would not recommend getting work done at Seattle Jeep, not a happy customer. More

She was very helpful and understanding of what customers need. She has beyond customers service at service department need. She has beyond customers service at service department More

I went into the sales floor while waiting for a pick up and the sales guy to the right had no time nor interest in helping me when I asked about possibly trading my car in. Regarding the service department and the sales guy to the right had no time nor interest in helping me when I asked about possibly trading my car in. Regarding the service department it's very hard to get ahold of anyone so maybe have a receptionist and/or scheduler. More

Best service from James, I felt well taken care of and updated on the progress of my Jeep. updated on the progress of my Jeep. More

Good service. I don’t want to write 15 words minimum for my review to count. I don’t want to write 15 words minimum for my review to count. More