Chrysler Dodge Jeep Ram of Seattle - Service Center

Sage was wonderful! !! She was very personable and knowledgeable, answered all my questions in great detail. !! She was very personable and knowledgeable, answered all my questions in great detail. More

He was very professional and helped me with my work truck oil change and made it a very nice experience. oil change and made it a very nice experience. More

George Cobb was a great guy and his service was even better. Way better than the people at Dwayne’s lanes better. Way better than the people at Dwayne’s lanes More

Sage was fantastic to work with and I greatly appreciated her communication style and dedication to ensuring that the issues we were experiencing were fixed. her communication style and dedication to ensuring that the issues we were experiencing were fixed. More

Good experience z z z z z z z z z z z z z More

With every experience I’ve had at Seattle Jeep, I feel taken advantage of. The repairs are over priced, I feel I’m sold things I do not need, the phones never work, there are no courtesy loaners, and the taken advantage of. The repairs are over priced, I feel I’m sold things I do not need, the phones never work, there are no courtesy loaners, and the shuttle has never been available. Not to mention, the repair wasn’t done correctly the first time so I had to bring the car back in. More

I like that the express lane is an option now. I was able to get my oil changed day-of. I will definitely keep going to the dealership for oil changes. I was able to get my oil changed day-of. I will definitely keep going to the dealership for oil changes. More

Always they do a great job taking care of my old jeep. They always find a way to locate parts. They always find a way to locate parts. More

Walked in for a service on my new Dodge, Noah has been working with me for many years and always does a good job. Thanks! working with me for many years and always does a good job. Thanks! More

I recently had a service appointment for my car, intending to address several important issues, including the 10k maintenance, fixing two safety recalls, and addressing an issue with engine fumes in intending to address several important issues, including the 10k maintenance, fixing two safety recalls, and addressing an issue with engine fumes in the cabin. However, I left feeling disappointed and frustrated. Upon arrival, I communicated all the issues I wanted to be addressed to the advisor. Unfortunately, only the 10k maintenance was completed, and neither the safety recalls nor the cabin fume issue were addressed. It was disappointing to learn that this appointment was not the appropriate time to address these critical concerns. What compounded my frustration was the lack of clear communication from the advisor regarding the scope of the appointment. I had expected that all the issues I raised would be taken care of during this visit. However, it became apparent that this was not the case, leading to a waste of time and the need for additional appointments to address the outstanding issues. In summary, while the completion of the 10k maintenance was satisfactory, the failure to address the safety recalls and cabin fume issue during the appointment was a significant letdown. Improved communication from the advisor regarding the limitations of the appointment would have helped manage expectations and avoid unnecessary inconvenience. Moving forward, I hope for better clarity and coordination in addressing all necessary repairs and maintenance during future service appointments. More