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Chrysler Dodge Jeep Ram of Seattle - Service Center

Seattle, WA

4.5
724 Reviews

724 Reviews of Chrysler Dodge Jeep Ram of Seattle - Service Center

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April 12, 2024

The service was fast and service advisor was knowledgeable. Parts counter person changed the batter in my key fob quickly. More

by denijohnson51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George C.
Apr 14, 2024 -

Seattle Jeep responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care! David Granger General Manager david@seattleautofamily.com

April 12, 2024

Eliza did a great job or explaining what was going on with the repair and making sure I had a loaner and it was convenient More

by PETEHAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2024 -

Seattle Jeep responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day! David Granger General Manager david@seattleautofamily.com

April 12, 2024

Noah is always a huge help no matter what the problem with my car. If it still doesn't work after you folks fix it, he happily brings it back in. I feel he is like family to me, and for years now I hav More

by loisbeckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2024 -

Seattle Jeep responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day! David Granger General Manager david@seattleautofamily.com

April 11, 2024

I want to take a moment to thank Scott and August at Seattle Jeep. For a smooth process for my mom's lease buyout. More

by halimosalah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Seattle Jeep responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 11, 2024

Sage was wonderful! !! She was very personable and knowledgeable, answered all my questions in great detail. More

by qjbroussard03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George C.
Apr 13, 2024 -

Seattle Jeep responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 11, 2024

He was very professional and helped me with my work truck oil change and made it a very nice experience. More

by JORDEN.GOODRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George C.
Apr 13, 2024 -

Seattle Jeep responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 10, 2024

George Cobb was a great guy and his service was even better. Way better than the people at Dwayne’s lanes More

by Navtej Kaile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George C.
Apr 12, 2024 -

Seattle Jeep responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! David Granger General Manager david@seattleautofamily.com

April 10, 2024

Sage was fantastic to work with and I greatly appreciated her communication style and dedication to ensuring that the issues we were experiencing were fixed. More

by ASHLEY.DAWN.FARLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Seattle Jeep responded

Hi, we're happy you found our staff to be so supportive during your experience here at Seattle Jeep. Please don't hesitate to reach out if there's anything additional we can do for you. David Granger General Manager david@seattleautofamily.com

April 08, 2024

Good experience z z z z z z z z z z z z z More

by epniner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George C.
Apr 10, 2024 -

Seattle Jeep responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! David Granger General Manager david@seattleautofamily.com

April 08, 2024

With every experience I’ve had at Seattle Jeep, I feel taken advantage of. The repairs are over priced, I feel I’m sold things I do not need, the phones never work, there are no courtesy loaners, and the More

by GARRANJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Seattle Jeep responded

Hi Garranjo, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to our General Manager when you have a chance. Thank you, and we look forward to hearing from you. David Granger General Manager david@seattleautofamily.com

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