Seattle Jeep

The fleet manager, Terry Hogan is not using good business practices. He told us our deposit was refundable but when our circumstances changed on a custom order he refused to honor the refund. It is in disput practices. He told us our deposit was refundable but when our circumstances changed on a custom order he refused to honor the refund. It is in dispute. Now. Fair warning: DO NOT TRUST. More

I stopped in today with the intention of trading in two of my vehicles in order to purchase a Jeep Wrangler. I chose to go straight to financing before looking at any vehicles to see what I could qualify f of my vehicles in order to purchase a Jeep Wrangler. I chose to go straight to financing before looking at any vehicles to see what I could qualify for, in reference I make $80,000 a year and I was willing to have a car payment up to $650 per month, and while I do not have perfect credit it is a decent score. Unfortunately, I was told that my job was not a real job by the finance Manager. The direct quote was “Don’t worry about getting your paystub’s, I do not have the energy to deal with your situation because you do not have a real job.” I was in absolute shock that someone would tell me that my job was not a real job when I pay taxes, get pay stubs, work 50 hours a week, and do everything that everyone else with a “real jobs” do. I am a nanny, the state tax law states that I am a W-2 employee and categorized as a household employee. That means I was deemed an essential employee throughout this pandemic. I have not stopped working the entire pandemic only to be discriminated against because apparently my work is not real work. If you wouldn’t say that to a teacher do not say that to a nanny. We are real people, doing real jobs, making real money, paying real taxes. I’m curious if you would’ve said that to a male football coach, or a male teacher. Or was it simply because I am a woman that I was spoken to with such disrespect? More

Buying new vehicles is usually a challenging experience – compounded more by a pandemic. I have to say the team a CDJR of Seattle made the process easy and enjoyable. We called, they had the car waiting wh compounded more by a pandemic. I have to say the team a CDJR of Seattle made the process easy and enjoyable. We called, they had the car waiting when we arrive, we test drove (alone), got a feel for the car and bought it. Yes, there was a little negotiating because we traded in 2 cars. Price of the RAM truck was amazing and the trades-ins were fair from my perspective. Maybe I could have done better selling on my own, but then I would have paid higher sales tax and had the hassle of dealing with people during a pandemic testing my car. I contacted the new car manager August. He had everything ready. When I arrived, Aurelio gave me the keys and introduction to the truck. 5 minutes later, we were on the road. After my test drive I met the Owner, Jim Walen who helped make all the numbers work out. Ironically, I bought a car from Jim about 10 years ago. Great guy to work with and no pressure. We bought and the entire paperwork process to less than 1 hour (not bad for 2 trades and 1 new). Thanks Jim and the CJDR of Seattle team. Loving the new RAM truck – smoothest ride I ever had. I will be a repeat customer (again). More

Best car dealership in Seattle. People are really friendly and very funny. The salesman are very honest. I highly anyone to buy vehicles from this place. friendly and very funny. The salesman are very honest. I highly anyone to buy vehicles from this place. More

Saw a Smart Car I wanted, sent an email and Hunter responded to my request. Quite thorough and helpful, he answered all my questions. Hunter, his manager and I negotiated a price, and I picked up my c responded to my request. Quite thorough and helpful, he answered all my questions. Hunter, his manager and I negotiated a price, and I picked up my car the next day! One thing I requested was to have all paperwork ready and waiting for me...which happened. Thank you, Hunter! Easy and pleasant experience. More

Went to this dealer after finding an ad for a vehicle I was interested on autotrader website, the ad showed a the vehicle ~8K below the msrp, howevet the sales people said they could not honor that since a was interested on autotrader website, the ad showed a the vehicle ~8K below the msrp, howevet the sales people said they could not honor that since autotrader had a problem and long history short they could just reduce it by 2K (which is was a mahufacturer incentive), this was more than what they had in their own website which was ~4K msrp. I would not recommend this dealer unless you want to waste your time trying to get you with a higher price than advertised. More

Greatwork work takes time the tech workers really did there best solved my dodge truck problem being some faulty old wires that had been tampered with before I ever purchase the tech workers really did there best solved my dodge truck problem being some faulty old wires that had been tampered with before I ever purchased the truck most likely , however several tools were taken from my truck tool box I estimate $ 200 value DEALERSHIP SAID WERE SORRY ABOUT THAT and will not reimburse me for my loss I just spent honestly about $ 5,000 for repair this is not a good sales practice very sad Scott tucker 206 653 4871 More

I will definitely not recommend this dealership to hard working people who want to purchase a car or minivan for their families! They do not keep their word and just keeps you hanging! Tell me folks just h working people who want to purchase a car or minivan for their families! They do not keep their word and just keeps you hanging! Tell me folks just how hard and long does it take to order parts on line? I do a lot of it on line and the order comes within 10 days and most cases even earlier but here its taking forever!!! I put a review month ago about my issue and guess what its still not taken care off. How lame is that. I was thinking of my next purchase of the limited pacifica s package but i am not getting from this dealership. You dont run a business like this kind of customer service. We purchase and go through their credit partners so we give them better business than those paying hard cash. They need to think about that I am really disappointed and uphappy with their service. More