Seattle Jeep

Services where fast. Customer service was great , they made me feel comfortable bringing in my jeep. Thank you Customer service was great , they made me feel comfortable bringing in my jeep. Thank you More

James was fantastic with his updates and communication, but unfortunately that is where the satisfaction stopped - After initially diagnosing the coolant leak was from a broken radiator, which was then rep but unfortunately that is where the satisfaction stopped - After initially diagnosing the coolant leak was from a broken radiator, which was then replaced, @approx.$3000 To confirm all was fixed, another pressure test on the coolant system found it had another leak - Source unknown, "maybe" a coolant pipe at the rear of the motor,maybe not, but the motor would need to be removed to be sure at a cost of over $7000 !!! $7000 !!! just to fully diagnose the source of the leak?? No borescope to be able to see where it was coming from? What a joke, you have got to be kidding !! - To top it all off, 2 of the skid plate bolts snapped off while inspecting for leak, after assurances the bolts would be drilled out and replaced, leaving my Jeep for another 2 days at the shop so that could be done, I finally get it back home, only to find the snapped off bolts had not been replaced, just pushed up enough into place to last my trip home, leaving me to fix the issue. No Thank you, I could not / would not recommend getting work done at Seattle Jeep, not a happy customer. More

She was very helpful and understanding of what customers need. She has beyond customers service at service department need. She has beyond customers service at service department More

I went into the sales floor while waiting for a pick up and the sales guy to the right had no time nor interest in helping me when I asked about possibly trading my car in. Regarding the service department and the sales guy to the right had no time nor interest in helping me when I asked about possibly trading my car in. Regarding the service department it's very hard to get ahold of anyone so maybe have a receptionist and/or scheduler. More

Best service from James, I felt well taken care of and updated on the progress of my Jeep. updated on the progress of my Jeep. More

Good service. I don’t want to write 15 words minimum for my review to count. I don’t want to write 15 words minimum for my review to count. More

Appreciate Noah’s thorough attention and hard work on the many issues that have come up with my van. many issues that have come up with my van. More

This most recent visit was a vast improvement over previous experiences. I'm happy they did a full replacement of the part instead of a repair, given my warranty is about to expire. previous experiences. I'm happy they did a full replacement of the part instead of a repair, given my warranty is about to expire. More

Although George discovered that the system reserved appt time as 8:30am on 8/30/24 he was able to get me in at planned 2/24 time. He advised status of service completion which occurred within the estimated time as 8:30am on 8/30/24 he was able to get me in at planned 2/24 time. He advised status of service completion which occurred within the estimated time. More

Noah and the dealership were efficient and answered all questions I had. I didn’t have to wait long. questions I had. I didn’t have to wait long. More