Seattle Jeep

A bit sloppy and unorganized, but with integrity. The car they were selling had a door handle falling off, no included EV charger, and cosmetic paint issues caused by the previous owner. I still took The car they were selling had a door handle falling off, no included EV charger, and cosmetic paint issues caused by the previous owner. I still took the car, but after purchasing it, they kept me in the lobby until after closing as they couldn't deliver my car. After prodding them, it turned out that there were some error codes that they wanted Chevrolet to look at before giving me the vehicle. They could have legally just given it to me and made it my problem since I had purchased the car. They gave me a new Hyundai Sonata to drive for a week while they looked into the issue. The issue was resolved and I picked up the car. They wrote me a check to pay for a new charger from Amazon. However, during this whole process I couldn't get anyone to give me straight answers. I was bumped around from person to person ending up in voicemail boxes. One person apologized for being bounced around, but that was it. The not knowing was very uncomfortable. In the end, they fixed the issue and paid me for the charger. More

James has always taken care of my cars for me through out my life as a Chrysler owner. He is always up front and personable. I also love how all the advisors go out of their way to make sure to say good bye my life as a Chrysler owner. He is always up front and personable. I also love how all the advisors go out of their way to make sure to say good bye and thank me for coming in. Not a lot of dealers do that! More

James took extra time to explain the meanings of all that was needed, helping me perform my own cost-benefit analyses of the repairs to my vehicle. I could tell that James really cared about my experience as was needed, helping me perform my own cost-benefit analyses of the repairs to my vehicle. I could tell that James really cared about my experience as if he were working with a friend, and wasn’t looking to pressure me into anything I didn’t want to do. I really appreciated James’ honesty and kindness making this experience as minimally-painful as possible. James has definitely earned a repeat customer. More

James was very attentive and was very helpful. Waiting room could be better. No coffee like in the past. Waiting room could be better. No coffee like in the past. More

George went above and beyond to make sure that I don’t pay anything for the tire change. He called the insurance and got it all approved! I would want this dealership to care for my vehicle at all time. T pay anything for the tire change. He called the insurance and got it all approved! I would want this dealership to care for my vehicle at all time. Thanks George!! More

Great dealership, always clean and welcoming, no one is on the lot hounding you the minute you drive up. Everyone is friendly and helpful on the lot hounding you the minute you drive up. Everyone is friendly and helpful More

Efficient, friendly, knowledgeable, easy I've worked with James a couple of times now and it has been quite frankly the best I've ever been treated with my truck repairs and I've been doing this a while in l James a couple of times now and it has been quite frankly the best I've ever been treated with my truck repairs and I've been doing this a while in life, I'm 60 More

The best! Always fix my Jeep on time and return her in tip top shape! Always fix my Jeep on time and return her in tip top shape! More

Sage was very helpful. She took care of everything in a very professional way. She was kind, prompt and knowledgeable. She took care of everything in a very professional way. She was kind, prompt and knowledgeable. More

Clean areas and attentive personnel. Bought 2 Jeeps from this location. Service personnel are good listeners. Bought 2 Jeeps from this location. Service personnel are good listeners. More